fintech • healttech • martech • medical spas • dermatologist
51 - 200
💰 Venture Round on 2023-06
November 2
🇺🇸 United States – Remote
💵 $60k - $80k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
🗽 H1B Visa Sponsor
fintech • healttech • martech • medical spas • dermatologist
51 - 200
💰 Venture Round on 2023-06
• Unlocking the Ageless Revolution for Patients and Practices: • With 1.5 million users, over $1 billion in revenue, and ranking among the Top 200 apps globally, RepeatMD is leading the charge. • Fresh off our Series A, we're expanding into new verticals. • Today, as a B2B SaaS company in the Aesthetics and Wellness Industry, we proudly serve 3,000+ clients across all 50 states—and we’re just getting started on going global. • As a Customer Success Manager, you are passionate about building strong relationships with clients and ensuring they receive the best experience possible. • You enjoy helping clients get the most out of a product and are proactive in finding solutions that enhance client success. • The Customer Success Manager will be responsible for managing relationships with RepeatMD’s SMB clients, working to ensure they fully leverage our SaaS solutions and meet their business goals. • Managing a portfolio of approximately 75 accounts, you will be the main point of contact, focusing on driving product adoption, satisfaction, and retention.
• 1-3 years of experience in customer success, account management, or a related client-facing role, ideally within a SaaS or technology setting. • A strong client-centric mindset, with the ability to build and maintain positive client relationships. • Excellent verbal and written communication skills, with an ability to engage clients effectively. • Proactive problem-solving skills, with strong organizational skills and attention to detail. • Ability to manage multiple accounts and prioritize tasks effectively. • Basic understanding of SaaS products and comfort with technology. • Willingness to stay updated on industry trends and best practices in customer success. • Eagerness to grow within a dynamic, fast-paced startup environment.
• Competitive salary • Employee Bonus Plan • Medical, Dental, Vision, and 401k through Justworks • Stock options • Unlimited PTO • Parental leave; (12-weeks maternity and 4-weeks paternity leave) because we know that being a parent is the most important job you’ll ever have.
Apply NowNovember 2
51 - 200
Ownership of client portfolio as Customer Success Manager at Karbon.
🇺🇸 United States – Remote
💵 $60k - $75k / year
💰 $66M Series B on 2022-02
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
November 2
51 - 200
Customer Success Manager at Karbon, helping clients with practice management software.
November 2
1001 - 5000
Manage customer transactions and escalations for Everi's Fintech operations.