Staff Machine Learning Engineer, NLP

October 31

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Replicant

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Artificial Intelligence • Telephony • Machine Learning • Conversational AI • TTS

51 - 200

Description

• Replicant was founded on the belief that machines are ready to have useful, complex conversations that will transform the way they interact with the world, starting with customer service. • As the leader in Contact Center Automation, Replicant helps companies automate their most common customer service calls while empowering agents to focus on more complex and nuanced customer challenges. • Replicant's AI platform allows consumers to engage in natural conversations across voice, messaging and other digital channels to resolve their customer support issues, without the wait, 24/7. • You will be part of a cross-functional group of engineers that are applying the latest research in Generative AI and NLP - including LLMs and other advancements in research into our core product lines. • You will be expected to lead the way in applying these models to transform our current approaches and creating groundbreaking new products that would have been impossible with the previous generation of technologies.

Requirements

• 7+ years of experience with machine learning algorithms and tools, or applied ML (e.g., NLP, Generative AI) • In-depth experience in Natural Language Processing (NLP), with a particular emphasis on Large Language Models (LLMs) and Conversational AI • Published research in the NLP field is highly desirable but not specifically required, indicating an ability to not only understand but also contribute to cutting-edge research • Proven ability to comprehend, interpret, and apply cutting-edge research into tangible applications • Comprehensive knowledge and hands-on experience with fine-tuning approaches and training models • You love tackling ambiguous technical problems and developing solutions to problems with significant impact

Benefits

• Remote working environment that respects time zone differences • Highly competitive salaries, equity, and for US Employees, a 401(k) plan • Top of the line healthcare (medical, vision, and dental) • Health and Wellness Perk • Equipment Stipend • Flexible vacation policy • Amazing team trips & offsites where you can find our CEO baking bread for the team • Replicants are eligible for a 5-week sabbatical after being at the company for 4.5 years