Replicant is a company that provides an advanced conversational AI platform designed to autonomously resolve customer service interactions. Their technology helps businesses enhance efficiency and customer satisfaction by resolving up to 80% of customer inquiries without the need for additional agents. The platform excels in reducing handle times, improving CSAT scores, and decreasing agent turnover. Replicant's solutions are utilized across various industries such as insurance, healthcare, consumer services, retail, and transportation. The platform is enterprise-grade, offering reliable, human-sounding AI interactions with sophisticated voice and transcription capabilities, ensuring accuracy and security for their clients.
Artificial Intelligence โข Telephony โข Machine Learning โข Conversational AI โข TTS
2 days ago
As Engineering Manager, nurture remote teams while ensuring platform reliability for an AI customer service company.
December 5
Lead conversation design for AI Agents at Replicant, enhancing customer service automation.
November 2
Accelerate Conversational AI innovations as a Fullstack Staff Engineer at Replicant.
October 31
Lead product vision for new automation capabilities in customer service AI.
October 31
Skilled Site Reliability Engineer to scale infrastructure at Replicant.
๐บ๐ธ United States โ Remote
โฐ Full Time
๐ก Mid-level
๐ Senior
โ DevOps & Site Reliability Engineer (SRE)
๐ฆ H1B Visa Sponsor
October 31
Ensure security for Replicant's AI-driven customer service platform.
October 31
Lead machine learning initiatives for Replicant's customer service automation
October 31
Lead NLP initiatives at Replicant to enhance customer service automation.