Manager, Customer Success, EMEA/APAC
Yesterday
Description
• Manage client engagement and retention for RepTrak clients in EMEA and APAC regions • Serve as a first line of client engagement and support • Own a book of business and ensure high levels of satisfaction • Collaborate to identify and solve client problems
Requirements
• Minimum of 3 years in Account Management, Customer Success or Customer Support roles • Exceptional relationship-building and communication skills • Appreciation for the importance of corporate reputation and branding • Ability to work independently and solve for the customer mindset • Proficiency in Excel and ability to learn new technologies quickly
Benefits
• Competitive salary • Annual performance bonus plan • Full benefits program including company holidays • Paid vacation • Diversity in the workplace commitment
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