Bodily Injury Claims Adjuster

February 16

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Reserv

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Reserv is a company focused on optimizing claims management for Managing General Agents (MGAs) and insurance carriers. By leveraging advanced technology and artificial intelligence, Reserv enhances the claims experience by automating routine processes, providing in-depth analytics, and delivering a data-driven approach to underwriting and claims management. Their solutions aim to streamline operations, improve efficiency, and ensure customer satisfaction in the insurance sector.

51 - 200 employees

Founded 2022

🤖 Artificial Intelligence

☁️ SaaS

📋 Description

•About Reserv •Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. •Founded by insurtech veterans with deep experience in SaaS and digital claims. •We are seeking highly organized and customer-focused Resolution Specialists to join our team. •The successful candidate will be responsible for communicating with customers on the phone, educating and helping the customer work through their claim to the best possible outcome. •This role will also be responsible for handling an inventory of claims, triaging critical claims, and delivering service to all constituents of the claim. •The claims you will handle will be transportation-related. •The ideal candidate has a willingness to work through and design process that supports the quickest claim resolution with the best outcome. •In addition, they will collaborate closely with our product and engineering teams to give feedback and identify technology and process improvements. •Resolution Specialists are highly motivated and growth-oriented. •Excited by the prospect of building a tech-driven claims org. •Passionate specialists who care about the customer and their experience. •Empathetic. Exercises empathy and patience towards everyone interacted with. •Creative. Finding the right exit ramp for the resolution of the claim that is in the client’s best interest. •Conflict-enjoyer. Conflict does not have to be adversarial, but it HAS to be conversational.

🎯 Requirements

•Bachelor's degree (lack of one should not stop you from applying if you possess all the other qualifications) •Minimum of 3 years of experience on point and concentrated in transportation claims adjusting, ideally with: •Third-party PD •Third-party bodily injury, including catastrophic losses •UM/UIM bodily injury •Litigation experience •PIP a plus, but not required •Have active adjuster license(s) and be willing to obtain all licenses within 60 days, including completing state-required testing. •Knowledge of state regulations, policy provisions, and standard operating procedures. •Willingness to travel for clients and claims need

🏖️ Benefits

•Generous health-insurance package with nationwide coverage, vision, & dental •401(k) retirement plan with employer matching •Competitive PTO policy – we want our employees fresh, healthy, happy, and energized! •Generous family leave policy •Work from anywhere to facilitate your work-life balance •Apple laptop, large second monitor, and other quality-of-life equipment that might be needed. Technology is something that should make your life easier, not harder!