Director - Oracle Applications and Technology Services Support
2 days ago
Description
• Lead the Application Support and Managed Services teams • Provide exceptional remote-based support for mission-critical applications • Manage case escalations and contribute to customer resolution • Collaborate with other senior leaders to improve processes • Provide leadership coaching to grow Regional Managers • Recognizing employee achievements and fostering positive feedback
Requirements
• Bachelor’s Degree in computer science or equivalent relevant experience • 15+ years relevant support experience with applications or technology in the Oracle ecosystem • 7+ years direct support of application end-users in a corporate environment • 7+ years managing high-performing resources and teams • Experience working with Senior Executive Leadership teams as a reliable, transparent, credible resource • Full life-cycle implementation, configuration and or administration experience • ITIL certification preferred
Benefits
• Medical, Dental, and Vision insurance • Disability insurance • Paid Parental Leave • 401(k) program • Generous Paid time off (PTO)
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