RingCentral
Cloud-based business phone systems • virtual PBX • unified communication • smartphone apps • Internet fax
Sales Engineer
December 3
RingCentral
Cloud-based business phone systems • virtual PBX • unified communication • smartphone apps • Internet fax
Description
• The RingCentral Carrier Sales Solutions Engineer is a technical pre-sales specialist • Responsible for partnering with Service Providers organizations, direct sellers, and their Channel Partners • A Carrier Sales Engineer should have in-depth knowledge on the entire RingCentral Ecosystem • Primary responsibilities include general partner enablement and training, conducting remote and onsite product demonstrations, co-selling, prospect network readiness, and solution validation via Proof of Concepts (POC) for sales opportunities • Additional responsibilities include business development, monitoring and supporting SE collaborative teams, manage customer feature requests and document for product team, lab testing, continued education on the platform and underlying technologies, and support Service Provider’s related internal and customer facing events
Requirements
• 8+ years of experience serving in the capacity of a Technical Sales Engineer in a SaaS (Software as a Service) environment, or equivalent, relevant experience • 8+ years of experience working in Solution Sales Engineering capacity selling directly to Service Providers • Proven ability to provide technical leadership to the account team and engineers • Ability to teach other members of the team and effectively manage a team of highly skilled Sales Engineers • Must be able to coordinate across various groups and functional teams • Ability to apply solutions, technology and products to a business opportunity • Willingness to travel regularly throughout assigned region • Knowledge and demonstrated operating experience in one or more of the following areas of specialization: Voice, Video, Mobile Communications • Knowledge of VoIP, IMS, and data networking protocols • Understanding of Service Providers provisioning, billing, and integration processes • Understanding of customer communications requirements and business drivers for enterprise business markets • Competitive knowledge including solution, technology and product offerings • Demonstrates the ability to excel at understanding and communicating complex technical solutions and issues • Excellent written, oral, and presentation communication skills • Bilingual (English and French) is a must • Some understanding of software development technologies is desirable • Some experience with project management and resource tracking desired • Demonstrated ability to implement, drive and track projects • Bachelor's degree or equivalent military and/or work experience
Benefits
• Comprehensive healthcare, dental, vision, disability, and life insurance • Maple Virtual Health: available 24/7/365 to Canadian physicians that can diagnosis and treat a variety of common issues • Group retirement savings plan and deferred profit sharing plan • ESPP • Paid time off and paid sick leave • Paid holidays • Provided leaves: medical, pregnancy, parental, critical illness/injury, compassionate care, reservist • Wellness programs including 1:1 coaching and meditation guidance with Headspace, and Taskhuman • Employee Assistance Program (EAP) with counseling sessions available 24/7
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