Associate Site Reliability Engineer

November 4

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RSI

WebsiteLinkedInAll Job Openings

Integrated Tax Systems • Tax Discovery & Enforcement Solutions • Audit Case/Correspondence • Revenue Program Management • Decision Analytics

501 - 1000 employees

Founded 1994

🏛️ Government

🤝 B2B

💰 Private Equity Round on 2020-07

Description

• The Site Reliability Engineer is responsible for building & maintaining the infrastructure, networking & 3rd party integrations necessary for creating a highly available/reliable solution for running a n-tier application. • This role requires maintaining fault tolerant systems that meet the reliability and availability requirements from a SLA commitment standpoint. • They work closely with Senior Site Reliability Engineers, Clients and Cloud Service Engineers to implement and maintain the infrastructure solution. • They participate in activities associated with the environment standup, networking & 3rd party integrations. • Maintain and manage system documentation, configuration procedures. • Participate in requirements definition and requirements gathering sessions • Maintain and manage the core infrastructure • Debug production issues as it relates to infrastructure and network problems • Write requirements to support testing, training, and documentation teams • Create materials to support user guide and training course development • Develop materials to support partners, sales, marketing, customers, and product information sessions • Other duties as assigned

Requirements

• BS in Computer Science, Business, MIS, or related field • Familiarity with site reliability engineering practices, system documentation, and/or configuration procedures • Good understanding of relational databases or database systems, preferably SQL Server • Experience working in a Windows/Linux Environment providing system analysis and support • Collaborate on the implementation of system components including new servers, hardware, software, and upgrades • Good understanding of cloud, preferably Azure • Experience building and maintaining CI/CD pipelines • Self-motivated; thrives in a fast-paced environment • Strong analytical problem-solving skills • Ability to quickly grasp and understand both business and technical concepts • Excellent verbal and written communication skills • PREFERRED EXPERIENCE, SKILLS & COMPETENCIES: Familiarity with TFS or Azure DevOps • Experience with large-scale public sector IT projects, especially for Revenue or Finance agencies