Runway
machine learning • artificial intelligence • tools • creative • Computer Software
11 - 50
💰 $50M Series C on 2022-12
Head of Customer Support
4 days ago
🇺🇸 United States – Remote
💵 $140k - $200k / year
⏰ Full Time
🔴 Lead
💝 Customer Support
🗽 H1B Visa Sponsor
Runway
machine learning • artificial intelligence • tools • creative • Computer Software
11 - 50
💰 $50M Series C on 2022-12
Description
• Runway is a research company pioneering new tools for human imagination. • Runway’s mission is to ensure that anyone anywhere can tell their stories. • We’re building a tool that makes content creation easy and accessible for all types of creatives. • Looking for a Head of Customer Support to help grow our Support function and service our users. • A technically inclined person with a strong bias towards action would thrive.
Requirements
• Previous experience working in a hyper growth organization in a support function • Deep experience implementing and/or customizing Zendesk to drive operational excellence across a growing team • Great project management skills with a bias towards action • Experience building and managing a diverse and high performing team • Nice to Haves: Some level of programming skills
Apply NowSimilar Jobs
October 22
Vytelle
51 - 200
Oversee Vytelle’s global customer service operations and improve customer experience.
October 20
Automattic
1001 - 5000
Lead customer support strategy for Pressable's WordPress hosting business.
October 16
Crunchtime
201 - 500
Lead global customer support operations for Crunchtime's cloud software solutions.
October 11
Automattic
1001 - 5000
Lead customer support strategies at Pressable, a WordPress hosting company.
🇺🇸 United States – Remote
💵 $105k - $190k / year
💰 Funding Round on 2021-05
⏰ Full Time
🔴 Lead
💝 Customer Support
🗽 H1B Visa Sponsor
September 22
Corsearch
1001 - 5000
Lead customer service strategy for Corsearch’s brand protection solutions.