Product Specialist

17 hours ago

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RYNO Strategic Solutions, LLC

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Website Desgin & Development • Search Engine Optimization (SEO) • Pay Per Click Ad Management (PPC) • iPad/iPhone App Design & Development • Social Media Marketing

51 - 200

Description

• We're a dynamic digital marketing team seeking a ServiceTitan Product Specialist to join our fun, fast-paced team. • We need an organized, task-driven individual with a strong understanding of ServiceTitan, DNI implementation, and reporting. • The ideal candidate is self-motivated, positive, and possesses exceptional written and verbal communication skills. • They should excel at quick problem-solving and be solution-oriented. • Additional job duties assigned by management. • Ability to set up and maintain client’s ServiceTitan software. • Create and maintain relevant documentation. • Assist end-users with ServiceTitan configuration and issues. • Lead integration projects between ServiceTitan and other reporting solutions. • Manage DNI configuration on websites and landing pages for accurate attribution. • Ensure efficient data migration and swift adoption. • Integrate with GA/GTM and troubleshoot conflicting CTN scripts. • Review and maintain data accuracy in ServiceTitan and legacy systems. • Contribute to reliable insights for decision-making. • Track website visits, ensuring DNI pools have correct available numbers. • Build relationships with ServiceTitan specialists and internal stakeholders. • Foster collaboration for improved implementation outcomes. • Track KPIs related to integration, adoption, and data integrity. • Provide insights to optimize software performance. • Work with internal teams for consistent ServiceTitan configurations.

Requirements

• Previous experience with ServiceTitan and CallRail • Expertise in the ServiceTitan ecosystem (ServiceTitan Certified Administrator preferred) • Understanding of DNI and call tracking and reporting • Adaptability and quick grasp of new concepts • Effective multitasking and priority management skills • Exceptional attention to detail • Ability to work independently with minimal supervision • Thrives in a fast-paced environment with tight deadlines • Strong organizational skills

Benefits

• Remote environment with great coworkers across the country AND an awesome office for those local in Phoenix • Performance-based bonuses • Vacation and sick paid time off • 10 paid holidays • Monthly phone and data stipend • Medical, Dental, Vision, and Life Insurance • Annual continued education and tuition reimbursement stipend • Comprehensive Employee Assistance Program • 401(k) matching • Leadership and advancement opportunities • Awesome team merch!