Senior Customer Lifecycle Marketing Manager - International

October 29

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Samsara

WebsiteLinkedInAll Job Openings

1001 - 5000

💰 Seed Round on 2014-08

Description

• Who we are: Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. • At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. • We are seeking a highly motivated, results-driven and organized Customer Lifecycle Marketing Manager to take our customer lifecycle program international and co-create and drive region-specific campaigns. • This is a highly collaborative role that is part of our wider cross-functional Customer Lifecycle team. • This person would be responsible for a program that is mission-critical to Samsara’s long-term growth targeting and engaging our frontiers market. • You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. • In this role, you will: Run a customer lifecycle program with operational excellence: Collaborate with Customer Outcomes and Marketing Operations to design and implement lifecycle marketing campaigns customized for each international region, while ensuring alignment with global standards. Develop scalable processes to efficiently launch and manage lifecycle campaigns as we expand into new markets.

Requirements

• 5+ years of experience in lifecycle marketing, customer marketing, and/or digital customer programs in a global B2B SaaS environment. • Strong understanding of market segmentation, customer journey mapping, and campaign automation. • History of successfully launching end-to-end lifecycle programs and experience investing in the right levers to drive outsized results. • Outstanding project management and organizational skills with an ability to prioritize effectively amidst many moving pieces and complete tasks with high quality and on deadline; often viewed as a strategic “operator” by peers and management. • Deploys curiosity at every opportunity to become an expert on the customer – understanding their behaviors, motivations, blockers, and goals and weaves this into decision-making and execution. • Excellent copywriting and creative skill sets, with the ability to deliver strong ‘no fluff’ content. • Outstanding business judgment and a deep love for data-based decision-making & experimentation. • Strong written and verbal communication. • Cross-functional collaborator with strong listening skills rooted in empathy to develop authentic relationships.

Benefits

• Full time employees receive a competitive total compensation package along with employee-led remote and flexible working • health benefits • Samsara for Good charity fund • and much, much more. • Take a look at our Benefits site to learn more.