Servicenow Implementation Manager

September 27

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SAMSUNG SDS

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Enterprised Mobility • Advanced Analytics • Retail Experience • Cloud • IoT

10,000+

Description

•Company Overview: Samsung SDS is the digital arm of the Samsung group and a global provider of cloud and digital transformation innovations. •Position Overview: Samsung SDS America is looking for Servicenow Implementation Manager to manage implementation and partner enablement processes. •Own and oversee the comprehensive process of providing ZTM to end-users and MSPs. •Technically onboard and provide support to implementation partners throughout the entire project cycle. •Provide support to managed service providers who have installed ZTM on their own ServiceNow instance. •Participate actively as a technical specialist in executing ZTM implementations when outsourced to third-party contractors.

Requirements

•Minimum of 8 years’ experience with ServiceNow implementations •At least 5 years of experience in JavaScript or related application development •ServiceNow Certified System Administrator certification •Project Management certified (PMP) •Minimum of three (2) ServiceNow Certified Implementation Specialist (CIS) certifications, including ITSM or ITAM •Bachelor's degree or equivalent (minimum of 12 years) work experience •Business traveling up to ~25% •Must be authorized to work for any employer in the U.S.

Benefits

•Top-notch medical, dental, vision and prescription coverage •Wellness program •Parental leave •401K match and savings plan •Flexible spending accounts •Life insurance •Paid Holidays •Paid Time off •Additional benefits