Broker Channel Customer Success Manager

April 1

Apply Now

Receive Emails with Similar Jobs

Sana

WebsiteLinkedInAll Job Openings

Sana is a company providing modern health benefits tailored specifically for small businesses. The company offers comprehensive health plans which include medical, dental, and vision coverage, along with $0 healthcare options like virtual care, maternity, labs, and imaging services. Sana aims to simplify the management of health benefits, offering features like real-time employee management and transparent claims viewing. With a focus on affordability, businesses can save up to 20% by choosing Sana, with a high rate of renewal among clients. Their service includes a dedicated team of medical and benefits experts to assist members with guidance and in-network referrals. Sana emphasizes strong customer support with high satisfaction ratings, ensuring employees can keep their preferred providers without incurring out-of-network fees. The company prides itself on being a reliable and budget-friendly option for small businesses.

Health Insurance • Group Medical Plans • Employer Sponsored Health Insurance • Employee Medical Insurance • Health Insurtech

51 - 200 employees

⚕️ Healthcare Insurance

☁️ SaaS

🤝 B2B

💰 $60M Series B on 2022-06

📋 Description

• Sana’s vision is to make healthcare easy. • All of us can agree healthcare is simply too hard in the US. And our members feel that pain day in and day out. • We aim to create an experience that simply feels easy when you need to access our healthcare system. • If you need something, you know where to go to get it with care that is a click (or as few clicks as possible!) away. • What’s beautiful about a vision oriented toward “easy” is how it imparts a singular feeling. • We instinctively know as humans when something is easy versus hard, even if we can’t explain why. • We fight as a company to make an easy pathway available to all our members at every stage of their healthcare journey. • If you feel passionate about delivering better healthcare to small businesses through a seamless care experience and affordable benefits, join us! • As a Broker Channel CSM, you will be the primary point of contact for our clients. • The Broker Channel CSM has visibility into the entire company and works alongside our sales, product, operations, marketing, and support teams to serve our clients. • The ideal candidate will also help develop best practices and be open to other responsibilities in a hands-on, collaborative environment.

🎯 Requirements

• 4+ years work experience preferred, preferably in a fast-growth company environment in the health or benefits space. • Licensed broker or willing to obtain your broker license within 1 year of employment • Values-oriented. You care deeply about making our healthcare system work better for people and business owners. • Unparalleled attention to detail. You love getting into the weeds to get things done. • Fast learner. Entrepreneurial. Self-directed. Excited to build something from scratch. • Gritty. You aren’t worried about getting your hands dirty and working hard when you need to. • Comfortable with change. We are a startup and need people who are ok doing things outside of their traditional job description. • Strong team player with a track record of working cross-functionally. • Comfortable with modern web applications. We are building all of our software in-house and you will be a key constituent in its development.