Customer Success Manager - Enterprise

December 12

Apply Now
Logo of ServiceTitan

ServiceTitan

SaaS • Mobile • FinTech

1001 - 5000 employees

Founded 2012

☁️ SaaS

⚡ Productivity

🏢 Enterprise

Description

• Manage a book of business within the engagement team. • Analyze user engagement data and account trends to identify actionable insights. • Lead conversations with customers to align their company goals with ServiceTitan usage. • Coach customers on best practices and manage requests in a proactive manner. • Collaborate closely with team members to meet customer needs. • Discover areas for improvement in customer experience.

Requirements

• 1+ years of relevant experience (Customer Success, Customer Support, Account Management, Sales Development). • Self-starter that thrives in an entrepreneurial, fast-paced environment. • Excellent problem-solving skills and solution-oriented. • Adaptable team player, able to adjust to change and prioritize accordingly. • Proven ability to multi-task and manage multiple projects while paying strict attention to detail. • Strong communication skills (verbal and written). • Exemplary organizational skills; quick learner. • Commercial and construction experience preferred.

Benefits

• Flexible time off with ample learning and development opportunities to continue growing your career. • Comprehensive onboarding program and leadership training for Titans at all levels. • Great work recognized through Bonusly and peer-nominated awards. • Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents). • FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. • Parental leave and support, adoption reimbursement, and on-demand maternity support through Maven Maternity. • Free breast milk shipping through Maven Milk, pet insurance, legal advisory services, and financial planning tools.

Apply Now

December 9

Zoomph

11 - 50

At Zoomph, a Customer Success Specialist provides frontline support, resolves technical issues, and maintains client satisfaction.

December 7

Customer Success Manager at Euna Solutions helping B2B SaaS clients achieve desired outcomes through strategies and strong relationships.

Discover 70,000+ Remote Jobs!

Join now to unlock all job opportunities.

Get more job interviews

Discover hidden jobs

We scan the internet everyday and find jobs not posted on LinkedIn or other job boards.

Head start against the competition

We find jobs within 24 hours of being posted, so you can apply before everyone else.

Be the first to know

Daily emails with new job openings straight to your inbox.

Choose your membership

Cancel anytime

Loved by 10,000+ remote workers

Wall of Love

Frequently asked questions

We use powerful scraping tech to scan the internet for thousands of remote jobs daily. It operates 24/7 and costs us to operate, so we charge for access to keep the site running.

Of course! You can cancel your subscription at any time with no hidden fees or penalties. Once canceled, you’ll still have access until the end of your current billing period.

Other job boards only have jobs from companies pay to post. This means that you miss out on jobs from companies that don't want to pay. On the other hand, Remote Rocketship scrapes the internets for jobs and doesn't accept payments from companies. This means we have thousands of more jobs!

New jobs are constantly being posted. We check each company website every day to ensure we have the most up-to-date job listings.

Yes! We’re always looking to expand our listings and appreciate any suggestions from our community. Just send an email to Lior@remoterocketship.com. I read every request.

Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.

Why I created Remote Rocketship

Choose your membership

Cancel anytime

Loved by 10,000+ remote workers
Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or lior@remoterocketship.com