Key Account Manager

September 20

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Las Vegas Sands Corp.

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10,000+

Description

• The primary focus of the Key Account Manager will be to cultivate, manage, and enhance business relationships and collaborations to meet key performance indicators (KPIs). • This will be achieved by fostering connections, loyalty and delivering tailored valuable experiences to customers, in a sustainable manner. • All duties are to be performed according to departmental and SDS policies, practices, and procedures. • Develop and maintain positive and effective working relationships with our existing and potential customers. • Anticipate and respond proactively to our customers’ needs and challenges ensuring high levels of customer excellence. • Partner with the Studio Operations team to ensure optimal revenue outcomes. • Build and maintain strong commercial relationships with a global client base. • Take sales-related decisions with the support of line manager. • Build a strong working relationship with the Product team to communicate and prioritize client requirements. • Maintain awareness of the competitive market landscape, new opportunities, and industry developments. • Pro-actively develop and maintain departmental manuals, policies, and best practices. • Have an awareness of, and take actions to, minimize potential commercial risks to the business. • Manage all administrative work effectively and with excellent attention to detail. • Perform job duties in a safe manner. • Attend work as scheduled on a consistent and regular basis. • Perform other related duties as assigned.

Requirements

• At least 3 years of experience in the igaming sector, preferably in a strategic B2B capacity. • Live Casino experience highly desirable but not essential • Bachelor's degree in business, marketing, or a related field (desirable) • High success with internal and external stakeholder engagement • Proven problem-solving skills and the ability to make decisions with an objective mindset • Self-starter mentality, conscientious, adaptable and passionate about what they do • Excellent English (spoken and written); any other languages are a bonus • Fantastic social skills, and an approachable personality • Flexibility to work according to different time zones when required • Willingness to travel worldwide as and when required by the business • Strong interpersonal skills, with the ability to communicate effectively and interact appropriately with management, other Team Members and external contacts of different backgrounds and levels of experience.