Support Architect

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SAP Fioneer

WebsiteLinkedInAll Job Openings

Core Banking Software Solutions • Core Insurance Software Solutions • Financial Services • Cloud Solutions • Digital Transformation

501 - 1000

Description

• ABOUT US • SAP Fioneer builds software and platforms for banks and insurance companies. • We aim to combine speed and agility of a start-up with industry-leading capability. • YOUR ROLE • As a Support Architect, you will act as a trusted advisor for customers. • Responsibilities include solution guidance, incident reduction, and compliance management. • YOUR RESPONSIBILITIES • Develop frameworks and evaluate risks for customer requests. • Build strong relationships with product support and service delivery stakeholders. • Ensure continuous improvement and maintain customer satisfaction.

Requirements

• Strong experience in architectural role with focus on identifying innovation potential with customers. • Strong experience in the financial services environment as an enterprise solution architect • Experienced in application value discussion and identifying innovation potential. • Strong experience in stakeholder management at all levels delivering clear status on service delivery and efficiency. • Confident and impactful communicator and manager of senior stakeholders, both written and verbal, able to clearly explain the program to non-technical and technical audiences. • Previous experience in working with business stakeholders as technical expert. • Experience planning and coordinating technology resources balanced against operational needs. • Open minded, innovative thinker and adaptable to changes, enjoying working in agile environment. • Thought Leadership-Ability to guide, inspire innovation, motivates others, shares knowledge and drives an agreed goal based on their expertise and industry perspective. • Innovative Thinker- Ability to generate new and original ideas and solutions that break away from traditional or established thinking patterns, taking a non-conventional approach to problem-solving and finding ways to manage complex issues. • Good communication and presentation skills- Ability to clearly articulate topics and provide proper presentations to internal and external stakeholders. • Industry Knowledge- Expertise knowledge in business processes, ideally in financial services • Team player-Ability to build strong relationship with follow team members. • Solution Architecture-Expertise as solution architect and trusted customer advisor

Benefits

• Opportunity to shape the fast-changing financial services landscape. • Flexibility to work and gain experience in different areas of the company as you grow your career. • Fast-paced start-up type culture with an experienced team, strong brand, and an enviable product portfolio • Work with some of the smartest and most driven individuals around the world • Competitive compensation package and countless growth opportunities • Flexible working policy, so you can work when and where it's comfortable for you. • Unparallel impact + Exponential growth + The best of both worlds + Bold innovation + Constant development • Lean hierarchy environment with focus on your growth in providing individual career paths.