Technical Support Engineer - Service

November 13

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Sungrow Power Supply Co., Ltd.

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Central Inverter • String Inverter • Storage System • PV Solutions • Storage Solutions

10,000+

Description

• Provide technical support for PV, ESS, EV Charging, and distribution products • Deliver training for customers, installers and EPC for technical needs • Coordinate with R&D to solve general problems and plan troubleshooting solutions • Travel to sites to help customers solve problems or collect data • Produce reports for product failure analysis and risk assessment

Requirements

• Degree in electrical engineering • Relevant certifications for one of the EU countries • Fluency in English and German • Willingness to travel up to 50% of your time to provide support across Europe • Extensive knowledge of the PV and ESS industry and experience with those products • Fluent Chinese (mandarin) • Previous experience working in a Chinese company

Benefits

• Opportunities for career advancement as we are growing very fast in the EMEA region • Bonus payment on a fixed schedule every year based on performance • A multinational team with a diverse and inclusive mindset • Travel within Europe for training sessions or to attend renewable energy events • Opportunity to visit our R&D facilities in China • Commitment to diversity and inclusion at Sungrow