Accounts Receivable Specialist

December 10

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Savista

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Revenue Cycle Management • HIM • Patient Engagement • Revenue Integrity • Accounts Receivable Management

1001 - 5000 employees

Founded 1994

⚕️ Healthcare Insurance

Description

• The Medical Insurance Accounts Receivable Representative is responsible for ensuring the timely collection of outstanding government or commercial healthcare insurance receivables. • Verifies or obtains patient eligibility and/or authorization for healthcare services performed. • Updates patient demographics and/or insurance information in appropriate systems. • Conducts research and appropriately statuses unpaid or denied claims. • Monitors claims for missing information, authorization and control numbers (ICN//DCN). • Researches EOBs for payments or adjustments to resolve claims. • Contacts payers by phone or through written correspondence to secure payment of claims. • Accesses client systems for information regarding received payments, open claims and other data necessary to resolve claims. • Follows guidelines for prioritization, timely filing deadlines, and notation protocols. • Secures medical documentation as required or requested by third party insurance carriers. • Obtains billing guidelines and requirements by researching provider billing manuals. • Writes appeal letters for technical appeals. • Verifies accuracy of underpayments by researching contracts and claims data. • Prepares claims for clinical audit processing in the event of an authorization, coding, level of care and/or length of stay denial. • Supports Savista Compliance Program by adhering to policies and procedures pertaining to HIPAA, FDCPA, FCRA, and other laws applicable to business practice Savista activities. • Becomes familiar with Savista's Code of Ethics, attending training as required, and notifying management of compliance concerns.

Requirements

• High school diploma or GED. • At least 3 years of experience in healthcare insurance accounts receivable follow up, working with or for a hospital/hospital system, working directly with Medicare, Medical, TPL or commercial insurance payers. • Experience identifying billing errors and resubmitting claims as well as following up on payment errors, low reimbursement and denials. • Experience reviewing EOB and UB-04 forms to conduct A/R activities. • Knowledge of accounts receivable practices, medical business office procedures, coordination of benefit rules and denial overturns and third-party payer billing and reimbursement procedures and practices. • At least two years of experience with accounts receivable software. • Experience navigating payer sites for appeals/reconsiderations, benefits verification and online claims follow up. • Demonstrated ability to navigate Internet Explorer and Microsoft Office, including the ability to input and sort data in Microsoft Excel and use company email and calendar tools. • Demonstrated success working both individually and in a team environment. • Demonstrated experience communicating effectively with payers, understanding complex information and accurately documenting the encounter. • Ability to work effectively with cross-functional teams to achieve goals. • Demonstrated ability to meet performance objectives.