Director, Patient Experience

February 12

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Scholar Rock

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Scholar Rock is a clinical-stage biopharmaceutical company focused on the discovery and development of innovative medicines for the treatment of serious diseases in which signaling by protein growth factors plays a fundamental role. Our most advanced investigational product candidate, apitegromab (SRK-015), a

51 - 200 employees

Founded 2016

💰 $205M Post-IPO Equity on 2022-06

📋 Description

• Scholar Rock is a biopharmaceutical company focused on advancing innovative treatments. • The Director, Patient Experience Lead – West will manage a team for SMA treatment options. • This role enhances patient experience and ensures continuity of care throughout treatment journeys.

🎯 Requirements

• Bachelor’s degree required; advanced degree preferred. • Minimum of 8 years of experience in Patient Access/Market Access with a focus on Patient Services or Patient Experience. • Minimum of 5 years of experience in managing and developing Field Access teams with a focus on Patient/Family Care Coordination and/or Field Reimbursement, ensuring accountability and excellence in patient support. • Prior experience in building a Field Access team, encompassing the development of strategy and tools, targeting, customer segmentation, and key performance metrics. • Exceptional strategic planning abilities, adept at anticipating challenges and guiding the team to overcome patient access barriers. • Ability to analyze complex data sets and derive actionable insights to improve team impact and optimize the patient, caregiver and HCP experience. • Demonstrated ability to quickly identify patient access challenges, effectively articulate issues to leadership, and drive solution-oriented outcomes. • Strong understanding of the continuous evolution of the market and patient access landscape. • Experience in rare disease, buy & bill, and understanding of provider reimbursement processes is required. • Experience working with specialty pharmacies, PBMs, and payers is preferred.