RECODemand Corp.
RECODemand Corp. is a comprehensive operations management platform tailored for renewable energy installers and operations & maintenance providers. It centralizes various business functions, allowing teams to manage projects, automate workflows, handle field execution, and integrate software tools for enhanced efficiency. With features such as project management, reporting, and inventory management, RECODemand Corp. aims to streamline operations in the solar PV and EV charging segments among residential and commercial markets.
Marketing • Advertising • Webinars • Lead Generation • Paid Advertising
Customer Growth Manager
March 12
RECODemand Corp.
RECODemand Corp. is a comprehensive operations management platform tailored for renewable energy installers and operations & maintenance providers. It centralizes various business functions, allowing teams to manage projects, automate workflows, handle field execution, and integrate software tools for enhanced efficiency. With features such as project management, reporting, and inventory management, RECODemand Corp. aims to streamline operations in the solar PV and EV charging segments among residential and commercial markets.
Marketing • Advertising • Webinars • Lead Generation • Paid Advertising
📋 Description
• Own and manage a portfolio of customer accounts, ensuring strong relationships and continued revenue growth. • Lead periodic strategy and business review meetings with a variety of stakeholders, from field technicians and project managers to senior executives and C-suite leaders. • Proactively manage renewals, drive upsells, and minimize churn by ensuring customers achieve maximum value from Scoop. • Regularly analyze customer accounts, identify opportunities for increased adoption, and initiate engagement strategies. • Work closely with CSCs to align customer needs with product capabilities and technical solutions. • Utilize reporting and analytics tools to track customer health, identify trends, and implement data-driven strategies for customer success. • Contribute to continuous improvements in the customer growth and engagement playbook.
🎯 Requirements
• 3-5 years in SaaS Account Management, Business Development, Sales, Customer Success, or a related customer-facing role. • Proven track record in managing B2B SaaS customer accounts, ideally within CRM, ERP, or PM platforms. • Experience engaging and facilitating discussions with technical (PMs, Admins, Ops Managers) and executive stakeholders (C-Suite, VP of Ops, Owner/Operator). • Ability to confidently lead live business review meetings, demos, and negotiations. • Strong email and SMS communication skills for proactive customer engagement and relationship-building. • Ability to analyze customer needs, anticipate challenges, and implement solutions that drive business growth. • Demonstrated ability to take initiative and create opportunities for customer success without waiting for direction. • Comfortable in a fast-paced environment, continuously improving processes and customer engagement strategies. • Experience with marketing automation tools to enhance and support the account management program. • Experience recording short demo videos to enhance and support the customer engagement process. • Experience in solar, renewable energy, or field service industries.
🏖️ Benefits
• Competitive salary. • Bonuses for customer retention and revenue expansion. • Fully Remote, Work Anywhere in Canada. • Health, dental, and vision insurance. • Health and wellness spending account. • Opportunities for professional development and training. • Collaborative and innovative work environment.
Apply NowSimilar Jobs
March 11
Voldex is hiring a Marketing Specialist to grow player engagement for UGC games on Roblox.
February 21
Manage user engagement and growth strategies for gaming blockchain platforms at Dapper Labs. Focus on acquisition, retention, and data-driven marketing performance metrics.
February 11
Join FLiiP to drive growth marketing experiments and U.S. market expansion for a fitness-oriented SaaS startup.
July 31, 2024
Drive customer acquisition and optimize marketing strategies for automated logistics workflows.
Discover 100,000+ Remote Jobs!
Wall of Love
Frequently asked questions
We use powerful scraping tech to scan the internet for thousands of remote jobs daily. It operates 24/7 and costs us to operate, so we charge for access to keep the site running.
Of course! You can cancel your subscription at any time with no hidden fees or penalties. Once canceled, you’ll still have access until the end of your current billing period.
Other job boards only have jobs from companies that pay to post. This means that you miss out on jobs from companies that don't want to pay. On the other hand, Remote Rocketship scrapes the internet for jobs and doesn't accept payments from companies. This means we have thousands more jobs!
New jobs are constantly being posted. We check each company website every day to ensure we have the most up-to-date job listings.
Yes! We’re always looking to expand our listings and appreciate any suggestions from our community. Just send an email to Lior@remoterocketship.com. I read every request.
Remote Rocketship is a solo project by me, Lior Neu-ner. I built this website for my wife when she was looking for a job! She was having a hard time finding remote jobs, so I decided to build her a tool that would search the internet for her.