Customer Success Manager - Large

3 days ago

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Logo of Securly

Securly

Securly is a company dedicated to improving student safety, wellness, and engagement through technology specifically designed for K-12 schools. It provides a platform that monitors online student activity, helps manage classrooms, filters web content, and offers insights to enhance school environments. Securly also offers tools like digital hall passes and Apple device management tailored for educational institutions. With a focus on student data privacy and security, Securly's solutions aim to provide educators and school leaders with the information they need to support their students effectively and keep them safe. It is a widely used EdTech tool in the U. S. and serves over 20,000 schools.

Cloud-based web filtering for schools • Bullying/self-harm detection • Web filtering appliance replacement • Google Apps integration • 1:1 device reports for parents

51 - 200 employees

Founded 2013

📚 Education

🔐 Security

🤖 Artificial Intelligence

💰 $16M Series B on 2018-12

📋 Description

• Customer Success Manager, Large/Enterprise School Districts – Future Opportunities • We are always looking to connect with outstanding strategic Customer Success Managers. • You will serve as a trusted advisor to senior leaders within the largest school districts in the U.S. • This is a relationship-led role, with a strong emphasis on strategic outcomes, retention, and expansion. • Submit your CV and a brief note outlining your experience with strategic district partnerships.

🎯 Requirements

• Experienced CSM: Demonstrated success as a Customer Success or strategic account management role for large districts, ideally in EdTech • K-12 Fluent: Strong understanding of school district operations, budget cycles, and stakeholder roles • Trusted Advisor: Proven ability to build long-term relationships with senior leaders in large districts (20K+ students) • Outcome-Driven: Track record of improving product adoption, reducing churn, and driving expansion • Strategic Communicator: Skilled in influencing cross-functional teams and facilitating complex conversations

🏖️ Benefits

• Competitive compensation with a robust salary structure and performance incentives • Comprehensive medical, dental, and vision coverage, plus a 401(k) match • 12 weeks of fully-paid leave for new parents • Unlimited time off, summer half-days, and paid year-end holiday break • $1,000 annual professional development stipend • Remote-first work culture that promotes flexibility and autonomy

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