Trimble Inc.
Dedicated to the world’s tomorrow, Trimble is a technology company delivering solutions that enable our customers to work in new ways to measure, build, grow and move goods for a better quality of life. Core technologies in positioning, modeling, connectivity and data analytics connect the digital and physical worlds to improve productivity, quality, safety, transparency and sustainability. From purpose-built products and enterprise lifecycle solutions to industry cloud services, Trimble is transforming critical industries such as construction, geospatial, agriculture and transportation to power an interconnected world of work.
Transportation & Logistics • Building Design, Construction and Operation • Natural Resources, Utilities and Government • Geospatial • Survey & Engineering
10,000+ employees
💰 Post-IPO Debt on 2022-12
Customer Success Manager
5 days ago
⛰️ Colorado – Remote
🌶️ New Mexico – Remote
+3 more states
💵 $80k - $90k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
Trimble Inc.
Dedicated to the world’s tomorrow, Trimble is a technology company delivering solutions that enable our customers to work in new ways to measure, build, grow and move goods for a better quality of life. Core technologies in positioning, modeling, connectivity and data analytics connect the digital and physical worlds to improve productivity, quality, safety, transparency and sustainability. From purpose-built products and enterprise lifecycle solutions to industry cloud services, Trimble is transforming critical industries such as construction, geospatial, agriculture and transportation to power an interconnected world of work.
Transportation & Logistics • Building Design, Construction and Operation • Natural Resources, Utilities and Government • Geospatial • Survey & Engineering
10,000+ employees
💰 Post-IPO Debt on 2022-12
📋 Description
• Ensure high customer satisfaction levels • Successful engagement with products • Increase retention and growth while monitoring health • Establish proactive and strategic relationships with customers • Deliver an engagement and communication strategy • Monitor customer health and churn risk • Manage the customer experience • Responsive to customer contact via phone, email, and internal communication tools • Travel on demand (up to 15%)
🎯 Requirements
• Bachelor’s Degree or 5+ years’ of progressive experience in customer success, account management, customer operations, client services or program management in a client facing capacity • Strong consultative, presentation and relationship skills • Excellent communication and organizational skills, managing competing priorities • Experience working with Executive and C-Level Teams • Google Suite, Salesforce
🏖️ Benefits
• Medical • Dental • Vision • Life • Disability • Time off plans • Retirement plans • Tax savings plans for health, dependent care, and commuter expenses • Paid Parental Leave • Employee Stock Purchase Plan
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