claims management • risk management • workers' compensation • disability • absence solutions
10,000+
Yesterday
claims management • risk management • workers' compensation • disability • absence solutions
10,000+
• Analyze historical data to forecast workload • Provide long-term and midterm forecasts • Address WFO system issues • Develop staffing strategies
• Bachelor's degree preferred • 8 years of experience in workforce optimization • 2 years of experience in trend analysis • Experience with workforce optimization software and ACD technology preferred
• Flexibility in schedule • Support for mental and physical needs • Opportunities for professional growth • Inclusive workplace culture
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