Seesaw Learning
Seesaw Learning is an innovative educational technology company that offers a comprehensive platform designed to enhance learning experiences for elementary students. With a focus on multimodal learning tools, Seesaw enables students to become creators of their own learning journeys while supporting teachers and engaging families. The platform provides interactive lessons, digital portfolios, and two-way communication features to foster continuous visibility and support students' educational development. Seesaw's tools cater to diverse learning needs, making learning accessible for students with various abilities and language backgrounds, ultimately building future-ready skills.
EdTech • Education • Software • Mobile • Technology
Enterprise Customer Success Manager
March 20
🏄 California – Remote
💵 $84k - $95k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
🦅 H1B Visa Sponsor
Seesaw Learning
Seesaw Learning is an innovative educational technology company that offers a comprehensive platform designed to enhance learning experiences for elementary students. With a focus on multimodal learning tools, Seesaw enables students to become creators of their own learning journeys while supporting teachers and engaging families. The platform provides interactive lessons, digital portfolios, and two-way communication features to foster continuous visibility and support students' educational development. Seesaw's tools cater to diverse learning needs, making learning accessible for students with various abilities and language backgrounds, ultimately building future-ready skills.
EdTech • Education • Software • Mobile • Technology
📋 Description
• Trusted and loved by 25 million educators, students, and families worldwide, Seesaw is the only elementary learning experience platform • CSMs at Seesaw work directly with customers to drive value for educators in a hands-on way • An enterprise CSM at Seesaw owns post-sales relationships with enterprise Seesaw accounts • Manage a portfolio of our largest district partnerships • Own the renewal and expansion process for your portfolio • Lead consultative meetings with key district stakeholders using data • Develop strategy for each account, identifying expansion targets and cancellation risks
🎯 Requirements
• Proven experience managing the full customer lifecycle, from onboarding through renewal and expansion • A minimum of 3 years of demonstrated success in a quota-carrying, customer-facing position • A background in educational technology is preferred, or a comparable combination of education and professional experience serving the state of California • Adaptable and skilled at managing change, maintaining strong performance and focus in a dynamic environment
🏖️ Benefits
• Medical/Dental + Orthodontics/Vision Coverage • 401k Match • Flexible Paid Time Off • Mindfulness First Fridays • Monthly Technology Stipend • Home Office Setup Stipend • Professional Development Stipend • Paid Parental Leave • Charitable Donation Matching • Volunteer Days
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