Senior Accounts Receivable Analyst

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Description

• Partner with Invoicing team, Sales and Customer Success to resolve customer inquiries in a timely manner • Facilitate payment applications to ensure accurate payment application, including ACH/wires, checks, credit card and chargeback processing • Month end reconciliation of collections • Perform daily collection effort including executing dynamic collection and communication strategies to optimize collection channels and solutions based on the nature and history of the delinquent accounts • Execute and propose processes that will help automate/ expedite process/ procedures • Monitoring of the Accounts Receivable inbox to insure timely response, redirection, or escalation to all internal and external customer inquiries • Generate aging reports, collect data and provide metrics around collections as needed • Other AdHoc as needed

Requirements

• 4 + years of relevant experience with Mid Tier ERP and handling customer payments • Superior working knowledge and experience of Microsoft Excel/ Google Sheets is a must • Strong verbal and written communication skills including understanding how to tailor messages towards different audiences and conveying the objective clearly • Analytical problem solver exercising common sense and practical solutions orientation • A team player who leads by example, holds self-accountable for performance, takes ownership, and champions of new initiatives • Experience with Stripe, NetSuite & SalesForce is preferred • Being able to establish appropriate priorities and switch gears in a high-paced environment and apply themselves to learning new technologies and adopting new ideas • Having the intuition to identify and collaborate with appropriate stakeholders for various matters • Welcome both positive and constructive feedback for continuous growth • Think outside the box to find the optimal and scalable solution to problems • Understand the devil in the details and will take great pride in the deliverables

Benefits

• Competitive salaries • Company equity depending on role and level • Medical insurance and healthcare benefits for you and your family • Fully paid premiums for life insurance • Flexible hours and PTO • Mental wellness platform subscription • Gym reimbursement • Childcare reimbursement • Group term life insurance