Remote Call Center Representative

January 30

🏈 Alabama – Remote

Although this job is listed in Alabama, this company may be open to hiring remote in other states.

🐊 Florida – Remote

Although this job is listed in Florida, this company may be open to hiring remote in other states.

+10 more states

🏈 Alabama – Remote 🐊 Florida – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🚗 Michigan – Remote 🎸 Mississippi – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Call Center Representative

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Senture, LLC

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Senture, LLC is a leading provider of multichannel contact center and business process outsourcing (BPO) solutions. The company partners with clients to elevate customer interactions through strategic insights and effective service delivery. With a strong emphasis on technical support and customer satisfaction, Senture operates in both public and private sectors, leveraging their 20 years of experience and over 4,000 employees to drive performance and exceed client goals.

Contact Center Services • Data Management • Knowledge Management

1001 - 5000 employees

Founded 2003

🤝 B2B

🏢 Enterprise

📋 Description

• Remote Call Center Representative providing inbound and outbound premium customer care support. • Representatives are expected to provide exceptional customer service while following protocols and guidelines. • Use various web-based systems to answer customer inquiries. • This is a work from home opportunity with provided equipment, training, and support.

🎯 Requirements

• High School Diploma or GED • Prior call center or customer service experience highly desired • Effective verbal and written communication skills • Ability to multi-task • Knowledge on how to operate a computer, use internet search engines, and navigate multiple windows/tabs • Ability to sit for extended periods of time • Ability to successfully pass a background investigation and drug screen • Must successfully pass preemployment criteria testing and internet speed test • Candidates must meet the following requirements to work from home: • Must have the ability to provide a non-cellular high speed internet service such as Fiber, DSL, or cable modems for a home office. • Must be able to meet the minimum internet speed requirements for specific program Hotspots, satellite and wireless internet service is NOT allowed for this role.