Senior Cloud Site Reliability Engineer

February 7

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Serve Robotics

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Serve Robotics is an innovative company focused on revolutionizing the delivery industry with its autonomous delivery robots. The company aims to make delivery services more affordable, sustainable, and convenient by using self-driving robots instead of traditional two-ton vehicles for small deliveries like burritos. Through a commercial deal with Uber, Serve Robotics plans to deploy up to 2,000 robots, marking a significant advancement in the autonomous delivery sector.

51 - 200 employees

Founded 2017

🚗 Transport

🤖 Artificial Intelligence

💰 $30M Venture Round on 2023-08

📋 Description

At Serve Robotics, we’re reimagining how things move in cities. Our personable sidewalk robot is our vision for the future. It’s designed to take deliveries away from congested streets, make deliveries available to more people, and benefit local businesses. The Serve fleet has been delighting merchants, customers, and pedestrians along the way in Los Angeles while doing commercial deliveries. We’re looking for talented individuals who will grow robotic deliveries from surprising novelty to efficient ubiquity. This is a senior-level, individual contributor position. You will balance hands-on responsibilities—building and maintaining critical SRE tooling and processes - with technical leadership - guiding architecture decisions, mentoring others in SRE practices, and steering strategic initiatives to enhance system resiliency and availability. You’ll collaborate across engineering, product, and operations teams to ensure our systems meet strict uptime and performance goals, all while aligning with overarching business objectives.

🎯 Requirements

5+ years of experience in Site Reliability Engineering, DevOps, or a similar role. Demonstrated success implementing SRE best practices in high-availability, large-scale systems. Experience with one or more major cloud providers (e.g., Google Cloud, AWS, Azure); familiarity with managed services and best practices for high availability. Proficiency in Docker, Kubernetes, or similar containerization/orchestration platforms. Hands-on experience with logging, metrics, and tracing tools (e.g., Prometheus, Grafana, Datadog, Splunk, New Relic). Familiarity with Infrastructure-as-Code (Terraform, Ansible, etc.) and scripting (Python, Go, Bash). Comfort with modern CI/CD pipelines (GitHub Actions, GitLab CI, Jenkins, etc.). Proven ability to guide teams in adopting SRE principles without direct managerial authority. Excellent communication skills to work across diverse technical and business teams. Strong analytical skills to navigate complex systems and identify root causes. Comfortable operating in a fast-paced environment with shifting priorities.

🏖️ Benefits

Offers Equity