Senior Contact Center Sales Specialist

3 days ago

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NTT

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NTT is a global technology services company that accelerates business transformation through a comprehensive range of services, including network services, cloud consulting, artificial intelligence technology solutions, and sustainability initiatives. With innovative strategies like Edge as a Service, NTT helps clients optimize their technology investments and enhances operational efficiency. The company also emphasizes a commitment to sustainability and supporting client needs in various sectors through advanced data center solutions and cutting-edge application services.

Telecommunications • Cloud • Data Center • Application • Cybersecurity

10,000+ employees

🤖 Artificial Intelligence

☁️ SaaS

📋 Description

• The Senior Cross Technology Sales Specialist is an advanced subject matter expert and is a quota-bearing sales persona. • The purpose of this role is to primarily pursue, and land qualified leads identified by the Client Management team and other respective teams. • The Senior Cross Technology Sales Specialist identifies new opportunities from a selection of existing accounts, and presents solutions, value propositions, partner configurations, cost structures, and revenue models to the client that meet their needs. • This role works directly with clients at a variety of levels, as well as internal subject matter experts. • A substantial amount of time is spent on engaged selling or supporting the sales process in partnership with Client Managers. • This role contributes to the pre-sales process by working with pre-sales architects to create the best solution design for the client, as well as building and developing excellent stakeholder relationships with new and existing clients, whilst developing new business channels and territories.

🎯 Requirements

• Advanced demonstrated success in achieving and exceeding sales and financial goals. • Advanced in developing and encouraging meaningful customer relationships up to senior leadership level. • Advanced proficiency in delivering engaging sales presentations. • Advanced proficiency in team selling approach. • Advanced knowledge of competitors and ability to apply competing successful sales strategies. • Ability to define sales strategy coupled with seasoned sales solution capabilities. • Client-centric approach with ability to understand customer problems and find best-fit solutions. • Flexible to adapt quickly to short, new missions or urgent deadlines. • Advanced negotiation abilities to craft solutions that are beneficial to customers, partners, and organization overall. • Close attention to maintaining up to date, accurate sales forecast and close plans. • Advanced business acumen.