Group Product Manager - Scheduling & Capacity

October 15

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Logo of ServiceTitan

ServiceTitan

SaaS • Mobile • FinTech

1001 - 5000 employees

Founded 2012

☁️ SaaS

⚡ Productivity

🏢 Enterprise

Description

• Own and execute the product vision and roadmap for our Scheduling & Capacity products that power experiences across ServiceTitan. • Focus on the end-to-end customer experience, working with cross-functional teams. • Engage closely with our customers to understand their current processes and needs. • Promote a culture that prioritizes customer outcomes and ease of use. • Define, evaluate, and obsess over key performance metrics to improve product quality. • Drive success and adoption of your products by partnering closely with various teams. • Provide leadership, guidance, and support to a team of product managers.

Requirements

• 10+ years relevant work experience, at least 5 years in a product management role, preferably with a focus on B2B SaaS products. • Strong technical acumen and deep customer empathy with experience delivering intuitive customer experiences. • Ability to gather and transform business requirements and market needs into a successful product vision. • Strong analytical and problem-solving skills, with a data-driven approach to decision-making. • Excellent communication to both technical and non-technical audiences. • Experience with agile development methodologies and a track record of delivering high quality products on time. • Ability to thrive in a dynamic environment and manage multiple competing priorities. • 4-year degree from a top university, related graduate degree preferred.

Benefits

• Flexible time off with ample learning and development opportunities to continue growing your career. • Comprehensive onboarding program and leadership training for Titans at all levels. • Great work is rewarded through Bonusly, peer-nominated awards, and more. • Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents). • FSA and HSA options, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. • Parental leave and support, adoption reimbursement, on demand maternity support, free breast milk shipping, pet insurance, legal advisory services, financial planning tools, and more.

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