2 days ago
• Contribute to and execute strategic vision for the Global Search product experience. • Independently execute across all areas of the product life cycle (research, concept, user stories, development, go-to-market, adoption, utilization, customer impact). • Proactively surface and resolve conflicts/bottlenecks. • Build strong working relationships with cross-functional partners including developers, designers, UX researchers, engineers and product managers across numerous product areas to ensure alignment. • Engage closely with our customers and strategic partners to understand current processes and needs to then translate them into product capabilities. • Leverage user analytics to make data-driven product decisions. • Represent ServiceTitan as a domain and product expert in customer, prospect, and strategic partner meetings. • Drive success and adoption of your products by working closely with product marketing managers in creating launch plans and with enablement managers in creating training plans.
• 7+ years in a product management role, preferably in B2B SaaS. • Search product background strongly preferred. • A passion for optimizing workflows and reducing cognitive load for users. • Excellent technical acumen, curiosity, familiarity, and aptitude with APIs, programming languages, and databases. • Skilled communicator to both technical and non-technical audiences, and ability to lead cross-functional teams. • Demonstrated ability to think creatively and critically, to synthesize data and draw insights, formulate scope and requirements, and validate hypotheses based on data. • Demonstrated ability to successfully manage competing priorities and maintain close attention to detail. • Self-motivated and goal-oriented individual with excellent organizational skills. • Experience with agile development methodologies like Scrum. • 4-year degree. MBA or related graduate degree strongly preferred.
• Flexible time off with ample learning and development opportunities to continue growing your career. • Comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. • Great work is rewarded through Bonusly, peer-nominated awards, and more. • Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. • Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.
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