Solutions Engineer - Enterprise

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ServiceTitan

WebsiteLinkedInAll Job Openings

SaaS • Mobile • FinTech

1001 - 5000

Description

• Partner with the Enterprise Sales team to manage complex sales cycles and lead custom product demonstrations based on a solid understanding of the client’s business processes and workflows. • Analyze and provide objective feedback for Account Executives if customers are compatible with the recommended product and/or features. • Reposition customer objections by providing creative workflow solutions based upon a deep knowledge of ServiceTitan’s software and the advantages of our product versus the competition. • Create clear documentation and approach for delivery to the implementation team. • Maintain and update industry-specific scripts for the internal team to use during demos. • Respond to functional and technical elements of RFIs/RFPs. • Collaborate with cross-functional teams to share consumer insights. • Document product gap data and share with key stakeholders in R&D. • Be the subject matter expert on any product updates and/or releases to address any potential implications for business owners.

Requirements

• 4-6 years experience in a Sales or Solutions Engineer Role. • Proven track record of success at previous companies. • Experience and familiarity with our products and line of business a plus. • Solid knowledge of Accounting a plus. • Comfort with APIs / Integrations a plus. • Natural ability to think and act proactively to address roadblocks and issues. • Strong communication skills to work effectively with a group of people.

Benefits

• Flexible time off with ample learning and development opportunities to continue growing your career. • Comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. • Great work is rewarded through Bonusly, peer-nominated awards, and more. • Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents). • FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. • Parental leave and support, up to $20k in adoption reimbursement. • On demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk. • Pet insurance, legal advisory services, financial planning tools, and more.