Talent Program Manager

20 hours ago

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ServiceTitan

WebsiteLinkedInAll Job Openings

SaaS • Mobile • FinTech

1001 - 5000

Description

• Lead the execution of assessment programs across talent acquisition including hiring assessments and playbooks, high volume hiring projects, interviewer training, etc. • Lead onboarding for new hires at ServiceTitan and constantly evolve using AI and other support tools for continuous improvement. • Apply a productized mindset that prioritizes the customer/end user experience. • Administer and develop insights to action from the onboarding survey, quality of hire metrics and other data and partner within the talent acquisition and talent management teams to understand feedback and iterate to improve programs. • Drive the implementation of new programs across People and the business to define how we assess talent across the employee lifecycle. • Autonomously manage programs, including discovery, design, collaboration with business partners, creating resources to support projects, and contributing to organization-wide communication plans. • Serve as a point of contact for existing programs and initiatives, addressing issues or concerns with customers, stakeholders, or business partners. • Help create training materials for program execution and assist in training HR Business Partners and business stakeholders. • Support the strategy and execution of organization-wide talent programs at ServiceTitan, focusing on refining and improving current processes. • Collaborate with HR Business Partners and the Talent Management team to gather feedback on programs and understand business needs. • Support other projects or miscellaneous duties as requested or assigned.

Requirements

• 5+ years of experience in a fast-paced environment supporting various company programs and initiatives. • Strong attention to detail and ability to execute company-wide programs effectively. • Ability to work both independently and collaboratively, influencing business partners and stakeholders to meet deadlines and deliverables. • Passion for matters that define our ability to successfully evaluate talent, enhance employee experience, and promote development. • Skill in managing multiple tasks and prioritizing them effectively. • Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook). • Familiarity with a productized mindset. • Experience with change management principles. • Comfort in presenting to leaders and groups. • Experience in fast-paced environments.

Benefits

• Flexible time off with ample learning and development opportunities to continue growing your career. • Comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. • Great work is rewarded through Bonusly, peer-nominated awards, and more. • Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. • Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.