3 days ago
• Develop end-to-end product marketing strategy for call center solutions. • Partner with executive leadership to align product strategies with business goals. • Develop product positioning and messaging for target audience. • Create go-to-market strategies focused on the US market. • Turn technical features into user-friendly documentation. • Enable sales through presentations, documentation, and demos. • Analyze competitors and understand pricing strategies. • Lead vendor briefings and presentations for research companies. • Advocate for customer insights within the company.
• Experience in marketing of Speech Analytics or Conversational AI solutions for customer service is essential. • Native English speaker, physically located in the East Coast, North America. • Bachelor's degree required; Master’s degree in marketing or business administration is a plus. • +5 years of experience in product marketing, with a strong emphasis on high-tech products. • Deep understanding of AI, natural language processing, speech recognition, and machine learning. • Proficient in data analysis, with an ability to glean insights from user behavior and market trends. • Familiar with software development processes and effective collaboration with engineering teams. • Native English speaker, physically located in North America. • Experience working in call center solution vendors or BPOs.
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🇺🇸 United States – Remote
💰 Secondary Market on 2022-04
⏰ Full Time
🟡 Mid-level
🟠 Senior
🎁 Product Marketing
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