Shiji Group
Shiji Group is a global company that specializes in providing integrated technological solutions for the hospitality industry. Founded in 1998, Shiji Group aims to enhance the digital guest experience by offering a network of hospitality systems. With over 5,000 employees across 80+ global offices, Shiji serves a wide range of clients including hotels, restaurants, retail outlets, and entertainment businesses. The company offers a suite of products such as Property Management Systems, Point of Sale solutions, Guest Feedback Management, and Hotel Distribution tools. These solutions are designed to provide ease of use, security, and modern connectivity, enabling businesses to deliver exceptional service to their guests.
Hotel Technology • Hospitality • Information Technology • Hotel Distribution • Point of Sale Technology
F&B Platform Implementation Consultant
5 days ago
Shiji Group
Shiji Group is a global company that specializes in providing integrated technological solutions for the hospitality industry. Founded in 1998, Shiji Group aims to enhance the digital guest experience by offering a network of hospitality systems. With over 5,000 employees across 80+ global offices, Shiji serves a wide range of clients including hotels, restaurants, retail outlets, and entertainment businesses. The company offers a suite of products such as Property Management Systems, Point of Sale solutions, Guest Feedback Management, and Hotel Distribution tools. These solutions are designed to provide ease of use, security, and modern connectivity, enabling businesses to deliver exceptional service to their guests.
Hotel Technology • Hospitality • Information Technology • Hotel Distribution • Point of Sale Technology
📋 Description
• Install Infrasys Cloud and related products on customer site • Analyze customer needs and configure the system by observing the Major Account standards • Configure the system to meet country specific legal fiscal requirements • Ensure multiple user, and service model concept meets the customer operational workflow • Provide possible solutions for functional gaps and work closely with the Product Management to archive project targets • Train the staff in the best and most practical use of the software • Report accurate project status and act proactively to achieve the project goal • Take the customer site live and provide technical support after going live • Be the technical point of contact for the customer during the project life-cycle and answer any operational and application requests in a timely manner • Assist Product Management to test new releases and new functions • Perform Release updates if required • Support the support organization while not with the customer • Provide pre-sales support to the regional sales team
🎯 Requirements
• Hospitality Business background or working record in a similar role • You have the same passion for the Hospitality industry as our customers' passion to serve their guests • Strong analytical, organizational, communication and people skills required • Ability to adapt quickly to new technologies, products and procedures • Ability to work and thrive in a multi-tasked and fast-paced environment • Ability to quickly learn the company’s various IT solutions; and able to handle system installation • Experience with hotel property management systems is a plus • Professional “get it done” attitude and work ethic • Fluent in English, other languages are a plus • Willingness to travel 60% to 90% of the time across Europe & UK
🏖️ Benefits
• Exciting job within a creative environment and the opportunity to make a real impact on the business • Grow your experience with web and cloud technologies in a very innovative technology environment • Friendly, motivated and talented multicultural team • Opportunities to grow and develop with Shiji • Training to meet role requirements
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