Portfolio Success Manager

March 29

🌡 Arizona – Remote

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πŸ„ California – Remote

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+32 more states

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πŸ’΅ $95k - $115k / year

⏰ Full Time

🟠 Senior

πŸ”΄ Lead

πŸ† Customer Success

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Logo of ShipBob, Inc.

ShipBob, Inc.

ShipBob, Inc. is a comprehensive 3PL (third-party logistics) service provider specializing in e-commerce order fulfillment. They offer a full stack fulfillment platform with OMS, IMS, RMS, ERP, and analytics to automate and streamline fulfillment processes. With a focus on omnichannel and B2B capabilities, ShipBob assists businesses in selling across online and in-person channels while offering services like inventory management, customization for unique unboxing experiences, and end-to-end managed freight. Their global network enables efficient 2-day shipping across the continental US and facilitates global expansion with fulfillment centers in multiple countries. Additionally, ShipBob integrates with popular eCommerce platforms like Shopify and Amazon, supporting a wide range of industries including health, beauty, and apparel. Their technology-driven approach enhances supply chain automation, providing reliable and transparent logistics solutions worldwide.

Packaging β€’ Shipping β€’ Logistics β€’ E-commerce β€’ Technology

501 - 1000 employees

Founded 2014

πŸ›οΈ eCommerce

☁️ SaaS

πŸ’° $200M Series E on 2021-06

πŸ“‹ Description

β€’ As a member of the ShipBob Team, you will... β€’ Grow with an Ownership Mindset: We champion continuous learning and proactive innovation. β€’ Collaborate with Peers and Leaders Alike: ShipBob values collaboration and support. β€’ Experience a High-Performance Culture and Clear Purpose: Our commitment to delivering results creates a goal-driven, high-performance culture.

🎯 Requirements

β€’ 8-10 years of experience in sales and merchant services in a related industry. Experience in ecommerce preferred. β€’ Proven experience in business reviews with internal and external stakeholders, with confidence in presenting to C-suite executives. β€’ Established ability to negotiate and deliver contractual partnership deals. β€’ Demonstrated ability to manage and foster a positive team culture. β€’ Ability to build consultative and executive-level customer relationships. β€’ Excellent conflict resolution abilities and negotiation experience. β€’ Advanced written and verbal communication skills. β€’ Desire to work in a fast-paced environment. β€’ Advanced experience in Microsoft Office Suite. β€’ This role will require up to 15% of travel.

πŸ–οΈ Benefits

β€’ Medical, Dental, Vision & Basic Life Insurance β€’ Paid Maternity/Parental Leave Program β€’ Flexible Time Off Program β€’ Paid Sick Leave β€’ Floating Holidays (2 days/year) β€’ Wellness Days (1 day/quarter) β€’ 401K Match β€’ Comprehensive Benefits Package >>> https://www.shipbob.com/careers/ β€’ See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob)

Apply Now

March 20

Articulate

201 - 500

Articulate seeks a Customer Success Operations Manager to optimize processes and systems workflows. Drive efficiency and collaboration to support revenue growth.

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