Manager, Customer Success

March 25

🌵 Arizona – Remote

Although this job is listed in Arizona, this company may be open to hiring remote in other states.

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

+16 more states

🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌾 Iowa – Remote 🐎 Kentucky – Remote 🎰 Nevada – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote ❄️ Minnesota – Remote 🔔 Pennsylvania – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ☕ Washington – Remote

💵 $110k - $130k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🏆 Customer Success

Apply Now

Receive Emails with Similar Jobs

Foureyes

WebsiteLinkedInAll Job Openings

Foureyes is a sales assistant software designed to enhance the performance of automotive dealerships. It helps match buyers with inventory, provides insights into consumer behavior, and automates reporting, enabling teams to close more deals efficiently. By integrating seamlessly into existing sales processes, Foureyes assists dealership staff in engaging leads and identifying opportunities in the market, thus driving overall sales success.

Email Marketing • Inventory-Based Email Marketing • Sales Optimization • Sales Intelligence • Automotive

51 - 200 employees

Founded 2015

🤝 B2B

🛍️ eCommerce

📋 Description

• Who We Are Headquartered in Oregon, Foureyes is a remote-first company with 90+ employees in 16 states. • We are privately owned and focused on the automotive vertical. • We believe human intellect paired with data-driven AI is the winning combination. • It always has been. And we’re on a mission to bring that winning combination to automotive dealerships with easy-to-love software. • We’re a software company that thinks about people first. • With every innovation, we seek to put humans back in the starring role. • If this sounds like the kind of company you want to be a part of, there’s good news. • We’re hiring for a Manager, Customer Success! • The Position As the Manager, Customer Success, you will play a critical role in ensuring our Customer Success Managers (CSMs) deliver consistent and valuable engagement to our customers. • You will be responsible for managing the day-to-day operations of the CSM team, ensuring they are focused on adoption, retention, and expansion within our customer base. • This role requires a leader who goes deep, working alongside CSMs to guide customer engagement strategies, participating in key customer meetings, and fostering strong relationships with our most strategic accounts. • You bring a competitive, results-driven mindset and a fresh perspective on how to elevate the customer experience. • Your mentality: failure is not an option. • With a strong background in the automotive industry, you understand the challenges dealers and groups face, and you leverage that knowledge to drive customer success. • You thrive in an evolving environment, balancing the tactical execution of managing the team with supporting strategic initiatives that enhance customer engagement and maximize revenue retention.

🎯 Requirements

• Proven leader with experience managing and coaching high-performing customer success teams. • Deep understanding of the automotive industry, particularly dealership and group dynamics. • Results-driven and competitive mindset—you set high standards and push for excellence. • Exceptional customer communication and relationship-building skills (including executive-level interactions). • Ability to analyze customer data and develop proactive strategies to increase retention and adoption. • Experience building and refining customer engagement playbooks and frameworks. • Salesforce proficiency preferred.

🏖️ Benefits

• Competitive salary and health benefits for eligible full time employees. • Additional benefits including 401k matching, student loan repayment matching, and a subsidy for internet or cell phone • Generous PTO days, in addition to paid holidays that incorporate two days to honor and celebrate your heritage, culture, or traditions that matter most to you-- just tell us when! • Half Day Summer Fridays! • A company actively working to dismantle bias in our hiring practices, foster cultural inclusivity, and continuously examine policies and practices to ensure equity. • We recognize and believe that diversity, equity, and inclusion constantly make us better. • A fast-paced, team-driven culture that helps you grow your career with learning opportunities, autonomy and ownership, and chances to succeed (or fail-- hey, we’ve all learned through failure).