Implementation Engineer - WMS

November 28, 2024

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Logo of ShipHawk

ShipHawk

Shipping Software โ€ข Logistics โ€ข Freight Shipping โ€ข Parcel Shipping โ€ข SaaS

51 - 200 employees

๐Ÿ›๏ธ eCommerce

โ˜๏ธ SaaS

๐Ÿš— Transport

๐Ÿ’ฐ Debt Financing on 2021-11

Description

โ€ข Reports to: Director, Professional Services โ€ข Department: Professional Services โ€ข Role is a software onboarding expert and project manager for customers implementing ShipHawk. โ€ข Focuses on delivering a high-quality customer implementation experience, guiding customers through onboarding with effective communication and project management.

Requirements

โ€ข 1-3 years implementing and/or supporting supply chain execution systems โ€ข Curious and quick learner, with a healthy dose of initiative โ€ข Excellent time management skills, able to efficiently prioritize tasks and remain flexible โ€ข Excellent verbal and written communication skills, with the ability to understand and analyze problems without extensive context โ€ข Experience working in a fast paced environment with an ability to create a positive customer experience โ€ข Ability to multitask using a variety of different programs and platforms

Benefits

โ€ข Salary Range: $90,000 - $110,000 plus Equity โ€ข Unlimited PTO โ€ข Flexible Work Schedule โ€ข Fully Remote work in continental US โ€ข Company Closure between Christmas and NYE โ€ข Medical Dental Vision - 100% premium paid โ€ข 401k โ€ข Equity in Company โ€ข Life Insurance โ€ข Parental Leave

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