Siemens Healthineers
Siemens Healthineers is a leading MedTech company focused on pioneering breakthroughs in healthcare. They offer a comprehensive portfolio that addresses the entire care continuum for serious diseases, including medical imaging, laboratory diagnostics, point-of-care testing, and digital health solutions. With a commitment to innovation, sustainability, and improving patient access to care, Siemens Healthineers collaborates with healthcare professionals and organizations globally to advance medical technology and enhance patient outcomes.
Product Support Engineer
March 11
Siemens Healthineers
Siemens Healthineers is a leading MedTech company focused on pioneering breakthroughs in healthcare. They offer a comprehensive portfolio that addresses the entire care continuum for serious diseases, including medical imaging, laboratory diagnostics, point-of-care testing, and digital health solutions. With a commitment to innovation, sustainability, and improving patient access to care, Siemens Healthineers collaborates with healthcare professionals and organizations globally to advance medical technology and enhance patient outcomes.
📋 Description
• Performs and supports commissioning as well as service activities remote and on-site. • Provides expert support for planned critical Cyclotron services as well as for emergency cases. • Supports the development of test strategies in collaboration with engineering, installation & commissioning and service. • Develops departmental standards and procedures. • Executes technical training for GFO staff, in particular site FSEs. • Supports the CYC Data Health Check initiative. • Supports the development and specification of special test equipment. • Provides specialist technical input and support to IBE initiatives. • Provides installation and service support and training during new product roll out and is responsible to ensure feedback is delivered and incorporated into subsequent release. • Provides technical support to field engineers, technicians, and technical support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. • Responds to situations where first-line and second-line field service support has failed to isolate or fix problems in malfunctioning equipment or software. • Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. • May be involved in customer installation and training.
🎯 Requirements
• Obtains and completes LMS training plan specific to assigned responsibility. • Meets all Vendor Credentialing requirements necessary to gain VMS client site access, unless prohibited by law. • Proof of valid identification (photo, driver's license, SSN) • Criminal background checks • Drug screens • Immunizations (Hep B, MMR, Varicella, Influenza, Tetanus) • Annual TB testing • Healthcare trainings.
🏖️ Benefits
• Variety of health and wellness benefits including paid time off and holiday pay.
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