Customer Success Manager

3 days ago

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Simetrik

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Simetrik is a company that provides a SaaS platform focused on simplifying, scaling, and automating financial control for businesses. Using No Code and AI technologies, Simetrik empowers financial teams to automate processes such as reconciliations and account management, thereby reducing financial risk and enhancing efficiency. With robust, scalable, and flexible systems supported by Big Data and AI, the platform allows for the centralization of information from various sources, providing real-time insights and data-driven decisions. Simetrik's solutions are particularly valuable for industries with high transaction volumes and the need for rapid innovation, such as banks, neobanks, retail, and e-commerce. Simetrik enables businesses to optimize financial management and focus on strategic growth with its integrated and secure technological approach.

fintech • financial control • data quality • data consistency • reconciliation

201 - 500 employees

☁️ SaaS

💸 Finance

💳 Fintech

💰 $55M Series B on 2024-02

📋 Description

• We are seeking an experienced Customer Success Manager to join our team. • As a Customer Success Manager, you will be responsible for maintaining and growing relationships with our most important customers. • You will work closely with our sales and product teams to ensure that our customers are satisfied with our products and services.

🎯 Requirements

• 4+ years of experience in customer success or account management. • Strong communication and interpersonal skills. • Ability to build and maintain strong relationships with customers. • Ability to understand complex business needs and provide solutions. • Strong analytical skills and ability to use data to drive decision-making. • Experience working in a fast-paced environment. • Bachelor’s degree in business, marketing, or a related field.

🏖️ Benefits

• Well-funded and proven startup with large ambitions and competitive salaries. • Entrepreneurial culture where pushing limits, creating and collaborating is everyday business. • Open communication with management and company leadership. • Small, dynamic teams = massive impact. • 100% Remote Work (You choose where to work from). • 500USD a year for you to invest in learning. • 2 Family days.