Project Manager

5 days ago

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Simpluris, Inc.

WebsiteLinkedInAll Job Openings

Class Action Settlement Administration • Claims Processing • administrative support to attorneys • Pre-Certification, Notice of Class Certification, & Settlement Mailings

51 - 200 employees

Founded 2007

💸 Finance

Description

• This position is a part of the Client Services department of Simpluris, a Legal Administrator that delivers comprehensive legal, financial, and corporate administration services to law firms, banks, agencies, and businesses in need of complex project fulfillment. • Project Managers ("PMs") are the face of Simpluris operations to our clients. • Internally, they coordinate with sales, data services, software development, contact center, disbursements, claims analysts and a host of other personnel to ensure project deliverables are met. • This position may oversee one or more Project Coordinators in the Client Services department. • A PM must meet critical client requirements, be able to manage multiple competing priorities and personalities, and communicate swiftly and effectively.

Requirements

• Job Responsibilities • Draft project related documents to include but not limited to: timelines, SOWs, change orders, website content and FAQs, contact center agent scripting, court declarations, claimant notices and letters, and internal procedures for various operational groups. • Research client and claimant inquiries and communicate findings with clients, claimants, and/or other operational departments. Identify and communicate, as appropriate, any process issues with project teams and other operational departments. • Provide detailed project reporting, perform analysis and quality control of ALL client reports. • Foster good working relationships with operational groups to ensure clear lines of communication as it relates to project execution and project deliverables. • Identify risks and immediately escalate to the Project Director/CS project manager, along with proposed solutions, if necessary. • Provide timely and accurate budget/estimate review and management; monthly revenue forecasting; and monthly invoice review. • Delegate the above-referenced project tasks to supporting Project Coordinator, as needed. • Other duties as assigned. • Experience • 3+ year work relevant experience with direct client/customer contact in a professional environment. Preferred experience with legal notice and/or settlement administration. • Excellent verbal and written communication with critical thinking skills and the ability to efficiently gather and process information quickly. • Experience with MS Office Suite, specifically Word, Excel and Outlook.

Benefits

• If you think you have what it takes, come join our growing team of purpose driven people! • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. • This is who we are… • Find out more about Simpluris, our company, our people, and our culture here: • https://www.simpluris.com • https://www.linkedin.com/company/simpluris-inc