Senior Systems Engineer

December 6

Apply Now

Receive Emails with Similar Jobs

Smartsheet

WebsiteLinkedInAll Job Openings

productivity • collaboration • achievement • innovation • effectiveness

1001 - 5000 employees

Founded 2005

☁️ SaaS

⚡ Productivity

🤝 B2B

Description

• Smartsheet is seeking an experienced Senior Systems Engineer with a robust technical background and exceptional customer service skills. • This role involves designing and implementing SaaS and on-premises technologies to deliver scalable, reliable systems that achieve operational excellence. • The Senior Systems Engineer will report to the Director, IT Infrastructure can be based remotely throughout the US or in our offices in Bellevue, WA (HQ) or Boston, MA. • Lead the planning and deployment of SaaS and on-premises infrastructure. • Administer and implement IaaS, SaaS platforms, and security tools including Crowdstrike, Rapid7, Trend Micro, Tenable, and Wiz. • Support and maintain Windows and Linux server environments. • Oversee Windows and Mac Desktop Engineering. • Provide support for existing SaaS products as the user base expands. • Deliver advanced systems support to Service Desk teams, including problem resolution and mentoring. • Foster the growth and development of junior IT staff by providing guidance, mentorship, and knowledge sharing. • Conduct technical investigations to identify and resolve system issues. • Monitor and manage system usage to align with growth requirements. • Collaborate with Compliance/Security teams to prevent and address suspicious activity. • Participate in a rotational on-call support schedule for corporate infrastructure.

Requirements

• 6+ years of experience as a Systems Engineer in production Windows and Linux environments • Expertise in Active Directory, IAM processes, and SSO tools such as OKTA • Advanced knowledge of AWS, Azure, and GCP cloud platforms • Experience with Crowdstrike, Rapid7, Trend Micro, Tenable, and Wiz • Familiarity with compliance standards like SOX, HIPAA, or PCI; AWS GovCloud IL 4 experience preferred • Proficiency in scripting with PowerShell or similar languages • Solid understanding of networking protocols, firewalls, VPNs, routing, and switching • Knowledge of ITIL framework and best practices of IT Service Management • Availability for occasional off-hours support and ability to lift up to 50 pounds

Benefits

• HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees • Stock - Restricted Stock Units (RSUs) for eligible roles • 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) • Monthly stipend to support your work and productivity • Flexible Time Away Program, plus Incidental Sick Leave • US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans • US employees receive 12 paid holidays per year • Up to 24 weeks of Parental Leave • Personal paid Volunteer Day to support our community • Opportunities for professional growth and development including access to Udemy online courses • Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account • Teleworking options from any registered location in the U.S. (role specific)