Project Manager

March 4

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SnapStrat

SnapStrat empowers enterprises to improve the outcomes of their recurring strategic decisions through our intelligent, predictive, data-driven decision model, which is built into each custom application.When we partner with our customers, we see it as just that-- a partnership. We take the time to learn the ins & outs of your business, truly becoming teammates and understanding your needs. This allows each unique application to be built around your strategy and decision process, fitting into your existing workflows rather than requiring them to change or adding extra steps.After assisting in your decision-making, SnapStrat collects the decision outcome data and adds it to the collection of data in the decision model, both enhancing your data and optimizing your decision outcomes over time.While most custom applications have long turnaround times, SnapStrat is able to implement and adapt the application quickly, thanks to our Fast Code Technology and our fit-for-purpose platform. This allows you to start improving your decision outcomes quickly while also allowing us to change the application to keep up with your business’s changing needs.

2 - 10 employees

📋 Description

•Are you someone who loves to learn? •Are you interested in working for a growing software company while also becoming deeply involved with beauty industry leader Sephora? •Are you looking for a role that provides flexibility on both where and when you work? •SnapStrat is an established enterprise software startup focused on helping organizations optimize their most important decision processes. •While our business is software, we measure our success by the outcomes our customers achieve from using our product on an ongoing basis. •This role is intended to help us deliver on that promise. •Sephora relies on SnapStrat to optimize its mission-critical product sampling processes serving a growing pool of nearly 500 users from both Sephora and its entire brand portfolio; you will have direct and frequent contact across both Sephora and its Brand Partners. •The Customer Project Coordinator’s primary responsibilities will be to: •Ensure that SnapStrat supports Sephora’s Sampling processes both in day-to-day operations and ensure we maintain the highest level of service to Sephora and its brand partners. •Provide project leadership to both Sephora and SnapStrat in the ongoing improvement and enhancement of the SnapStrat implementation. •The role will allow you to simultaneously gain experience in a technology company and the beauty industry. •Key Responsibilities: •Lead a variety of projects ensuring stakeholders are updated, schedules are maintained, and changes are processed correctly •Manage, track, and prioritize the backlog of functionality to be delivered to Sephora, ensuring user requirements are clearly understood •Coordinate across stakeholder groups to ensure all aspects of the plan are aligned with Sephora’s sampling strategy •Collaborating with the Sephora Sampling Strategy Team and SnapStrat’s technology development team, provide project management for the successful delivery of new functionality to the SnapStrat/Sephora application including an up-to-date project plan •Ensure timely and accurate delivery of relevant information between Sephora, SnapStrat and its Brand users •Prepare for and facilitate weekly progress review meeting between Sephora and SnapStrat •Prepare and deliver training for both Sephora and Brand users •Provide front-line customer support for both Sephora and Brand users •Gather customer feedback from both Sephora and Brand users •Serve as a point of contact for requesting additional functionality from both Sephora and its Brand Partners

🎯 Requirements

•2+ years’ experience project expertise, preferably in a role either in, or requiring, direct interaction with enterprise customers •Demonstrated ability to facilitate all areas of the PM Lifecyle: Scope/Planning/Execution •Advanced skills with project management tools and/or frameworks •Proficiency in the Microsoft Office Suite of products including Power Point, Excel, and Word •Experience in developing and tracking project plans •Experience preparing for and leading planning sessions with multiple stakeholders •Effective communication skills, both written and verbal •Exceptional time-management and organizational skills: detail-oriented •Strong time management skills: ability to juggle priorities •Can-do positive attitude and a roll-up-your-sleeves approach •Personable and flexible with demands and changes in business •Passion for both SnapStrat and Sephora, our businesses, and goals •Able to work in ambiguity and a work in a changing environment •A college degree or equivalent experience

🏖️ Benefits

•Health Care Plan (Medical, Dental & Vision) •Paid Time Off (Vacation, Sick & Public Holidays) •Work From Home

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