Services Delivery Manager

4 days ago

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

💵 $118k - $165.1k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

🦅 H1B Visa Sponsor

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Snowflake

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Snowflake is a cloud-based data-warehousing company that provides an innovative platform for data storage, processing, and analytics. It enables organizations to handle large volumes of data efficiently, facilitating insights and business intelligence. Snowflake's architecture supports various data workloads, making it a versatile solution for enterprises looking to leverage their data for strategic decision-making.

Data Warehousing • Cloud • Analytics • Data Lake • Marketing Analytics

5001 - 10000 employees

Founded 2012

🏢 Enterprise

☁️ SaaS

📋 Description

• Build the future of the AI Data Cloud. Join the Snowflake team. • As a Services Delivery Manager, you will be driving new service opportunities, working with both customers as well as internal stakeholders. • You will interact hand-in-hand with senior stakeholders on opportunities to improve our service and delivery. • You will work across customer organizations and multiple Snowflake teams to ensure customers’ applications are well designed and scale to the needs of their business. • Success is defined by the SDMs ability to develop a quality service strategy per customer, capture and report on key metrics, identify upsell opportunities and quickly become the client’s trusted advisor.

🎯 Requirements

• 7+ years of experience in a Services Delivery role (or similar capacity) dealing with complex, technical implementation projects • Track record of delivering on PS revenue targets for a set of accounts, including the ability to prioritize multiple, complex projects and deliverables simultaneously (project management) • Direct experience in the Data Warehousing, Business Intelligence and/or Cloud field • Proven ability to communicate and translate effectively across multiple groups from design and engineering to marketing, advertising, and business development • Strong presentation skills and an ability to articulate to a business and technical audience (including senior level executives at large enterprises) • Bonus Points: Experience in a client support and advisory technical role (Solution architect, system administrator, technical account manager or equivalent).

🏖️ Benefits

• Unique opportunity to work on a truly disruptive software product • Get unique, hands-on experience with bleeding edge data warehouse technology • Develop, lead and execute an industry-changing initiative • Learn from the best! Join a dedicated, experienced team of professionals.