Customer Support Agent

5 hours ago

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Software Developement • Highload projects • Game Mechanics • Streams • Front-End Development

1001 - 5000

Description

• Consult customers on all questions related to our websites. • Work timely, speedily, and effectively with customer requests. • Resolve all customer issues for retention. • Promote websites to customers upon opportunity. • Maintain a high level of service quality.

Requirements

• Fluent in English; Japanese, Spanish, Chinese considered beneficial. • Experience working with international customers. • Fast typing skills in English. • Quick learner, able to absorb large volumes of information. • Ability to psychologically analyze people and be sensitive to their emotions. • Navigate difficult situations and adapt to fluctuating circumstances. • Provide professional solutions to complicated cases. • Stress resistant, energetic, initiative-taking. • Can-do attitude with belief in 'everything is possible'. • Outstanding quality service.

Benefits

• Loyalty bonuses, referral bonuses, and bonuses for extraordinary achievements. • Paid vacation, sick leaves, and extra 7 paid wellness days per year. • Health benefits, compensated up to $1000 gross per year. • Children’s education reimbursement, up to 50% of costs for $1000 gross per child per year. • Reimbursement of workplace costs up to $1000 gross every 3 years.