Social Discovery Group
Social Discovery Group is the world's largest group of social discovery companies, focused on solving the problems of loneliness, isolation, and disconnection through digital reality. With 500 million users across 150 countries, the group boasts over 60 global communication and entertainment platforms. Employing a team of 1200 professionals, the company organizes events that unite a global community of professionals and provides career opportunities for individuals seeking ambitious challenges.
Software Developement • Highload projects • Game Mechanics • Streams • Front-End Development
Customer Support Agent
March 12
Social Discovery Group
Social Discovery Group is the world's largest group of social discovery companies, focused on solving the problems of loneliness, isolation, and disconnection through digital reality. With 500 million users across 150 countries, the group boasts over 60 global communication and entertainment platforms. Employing a team of 1200 professionals, the company organizes events that unite a global community of professionals and provides career opportunities for individuals seeking ambitious challenges.
Software Developement • Highload projects • Game Mechanics • Streams • Front-End Development
📋 Description
• Consulting customers on all raised questions related to our websites. • Working timely, speedily, and effectively with customer requests. • Resolving customer issues with the goal of customer retention. • Promoting our websites to customers upon opportunity. • Maintaining a high level of service quality.
🎯 Requirements
• Fluent in English. • Experience working with international customers. • Fast typing skills in English. • Quick learner, can absorb large volumes of information. • Can psychologically analyze people and be sensitive to their emotions. • Navigate through difficult situations and adapt to fluctuating circumstances. • Provide professional solutions to complicated cases. • Stress resistant, energetic, and show initiative. • Can-do attitude, believe that everything is possible. • Provide outstanding quality service.
🏖️ Benefits
• 7 wellness days per year (available immediately). • 20 vacation days per year (available after 3 months of probation). • $1000 USD reimbursement for workplace equipment (after 3 months probation). • 50% reimbursement of eligible medical bills up to $1000 USD per calendar year (available after 3 months probation).
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