SOCRadar Extended Threat Intelligence
SOCRadar Extended Threat Intelligence is a cybersecurity company specializing in advanced threat intelligence and dark web monitoring. Their platform offers solutions like External Attack Surface Management, Brand Protection, and Supply Chain Intelligence, enabling businesses to counteract threats by gaining insights into hidden cyber dangers. SOCRadar provides extensive tools and services for threat hunting, real-time alerts, and asset discovery, helping organizations safeguard their digital assets from cyber threats. Their expertise in this domain includes dark web intelligence, phishing detection, data leak detection, and external attack surface visibility, serving over 20,000 companies worldwide. They aim to empower organizations with proactive and actionable cybersecurity intelligence, enhancing overall security operations.
Account Manager - LATAM
April 6
SOCRadar Extended Threat Intelligence
SOCRadar Extended Threat Intelligence is a cybersecurity company specializing in advanced threat intelligence and dark web monitoring. Their platform offers solutions like External Attack Surface Management, Brand Protection, and Supply Chain Intelligence, enabling businesses to counteract threats by gaining insights into hidden cyber dangers. SOCRadar provides extensive tools and services for threat hunting, real-time alerts, and asset discovery, helping organizations safeguard their digital assets from cyber threats. Their expertise in this domain includes dark web intelligence, phishing detection, data leak detection, and external attack surface visibility, serving over 20,000 companies worldwide. They aim to empower organizations with proactive and actionable cybersecurity intelligence, enhancing overall security operations.
📋 Description
• As an Account Manager for the LATAM region, you will be responsible for managing existing accounts while ensuring high levels of customer satisfaction. • Your primary focus will be on nurturing relationships with clients, identifying opportunities for cross-selling and upselling our products and services, and driving customer success in this fast-growing market. • Build and maintain strong, long-lasting relationships with existing clients in the LATAM region. • Serve as the primary point of contact for all client-related inquiries and issues. • Regularly assess customer satisfaction through feedback calls, surveys, and in-person meetings. • Address customer concerns promptly and effectively, ensuring resolution and satisfaction. • Identify opportunities for cross-selling and upselling additional products and services to existing clients. • Develop tailored proposals and presentations to showcase the value of our offerings. • Monitor account performance and customer usage data to identify trends and growth opportunities. • Prepare detailed account reports and updates to share with management and relevant teams. • Work closely with the sales, marketing, and customer support teams to ensure a cohesive approach to account management. • Collaborate with the sales team to develop strategies for growth within the LATAM region. • Assist in the implementation of promotional campaigns and initiatives tailored to existing customers.
🎯 Requirements
• Bachelor’s degree in Business, Marketing, or a related field • 4+ years of experience in account management or sales, in the LATAM region • Strong understanding of customer service principles and practices • Excellent communication and interpersonal skills, with the ability to build rapport with clients • Proven track record of achieving sales targets through cross-selling and upselling efforts • Ability to work independently and collaboratively in a team environment • Proficiency in CRM software such as HubSpot or Salesforce
🏖️ Benefits
• Opportunity to work with a talented and experienced cybersecurity team • Private Health Insurance • Remote working flexibility • Educational Budget • Access to SOCRadar Academy E-learning Platform • Day off on your birthday & October Security Awareness Month • Professional growth and career development opportunities
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