Payment Account Manager

4 days ago

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Logo of SOFTSWISS

SOFTSWISS

SOFTSWISS is a leading provider of iGaming software solutions, offering a wide range of products including iGaming Platform, Sportsbook Platform, Game Aggregator, Jackpot Aggregator, and more. Established in 2009, SOFTSWISS has grown to employ over 1,700 people across 4 international offices in Poland, Georgia, Malta, and several remote locations. The company is known for its innovation in the iGaming industry, being the first Crypto iGaming provider in the world. SOFTSWISS not only promotes a dynamic and flexible work culture with comprehensive employee benefits but also commits to social responsibility by supporting various campaigns and initiatives.

Online Casino Platform • Online gaming license • Online Casino Games • Bitcoin Casino • Casino Software

1001 - 5000 employees

🎮 Gaming

📋 Description

• Develop and maintain strong, long-term relationships with clients and key individuals on the client's side • Understand client business specifics and how it operates • Monitor and forecast key metrics related to payment operations • Create a development plan and strategy for clients • Collaborate with both the team and key personnel from the client's side to identify potential issues and propose effective solutions • Collaborate with other departments, such as PSP BizDev, Tech team, and BAM • Effectively communicate client requirements to other teams • Identifying opportunities for improvement in account management processes and implementing changes to improve efficiency and effectiveness

🎯 Requirements

• Prior experience of at least 2 years in establishing and managing client relationships • Strong communication, negotiation, and analytical skills • Excellent knowledge of Russian; Proficiency in business English at an advanced level (B2) • Thorough knowledge of the IT industry and its major processes • Time management skills • Willingness to learn and develop professionally continuously, keeping up-to-date with the latest best practices • Nice to have: Experience in Fintech, Payments, or PSP (Payment Service Provider) Account management experience • Familiarity with the Gambling or iGaming industry • Basic knowledge of Devcode and understanding of platform functionality

🏖️ Benefits

• Full-time remote work opportunities and flexible working hours • Comprehensive Mental Health Programme • Private Insurance • Sports program compensation • Free online English lessons • An additional 1 Day Off per calendar year • Generous referral program • Training, internal workshops, and participation in international professional conferences and corporate events

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