Regional Access Director

5 days ago

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Soleno Therapeutics, Inc.

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Biopharmaceuticals • Therapeutics for the treatment of rare diseases • Pharmaceuticals

11 - 50 employees

Founded 2015

🧬 Biotechnology

💊 Pharmaceuticals

💰 $975k Grant on 2023-05

Description

• The role of the Regional Access Director (RAD) is to minimize access and reimbursement barriers for patients and providers related to DCCR. • They will accomplish this by executing the market access reimbursement plan in the assigned geographic area with physicians, office staff and institutional customers. • The RAD will work closely with internal and external partners including HCPs and their staff involved in securing appropriate access for DCCR. • They will work closely with Market Access, Sales and SP/Hub partners in the field, supporting accounts in resolving reimbursement issues and concerns. • The RAD is expected to have a deep working knowledge of both public and private payer policies within their market, as it relates to DCCR coverage and access. • This position will serve as subject matter expert on payer/reimbursement matters, patient services and pharmacy processes and requirements. • Proactively educate prescriber office personnel on programs and processes to facilitate patient access to DCCR via in person and virtual interactions. • Reactively address patient specific issues and provide issue resolution across geography. • Enhance awareness and understanding of patient support offerings and specialty pharmacy (SP) processes. • Ensure these solutions are optimized to support the patient journey and deliver excellent patient and provider experience. • Champion and manage the appropriate utilization of patient support services and reimbursement programs to ensure compliance with legal and regulatory requirements. • Demonstrate deep knowledge in reimbursement and access across DCCR patient support offerings and be the subject matter expert in the geography. • Collaborate closely with the payor team to understand payer policies and facilitate patient access. • Ensure providers understand prior authorization requirements, appeals processes and clinical criteria relevant to DCCR. • Work closely with the external and internal customers to troubleshoot any Hub/SP-related issues. • Closely collaborate with Hub/SP account management team to directly solve any customer-related issues. • Ensure timely follow-up that demonstrates urgency to both the patient and Provider. • Develop and execute an action plan consisting of prioritized activities to best meet the needs of patients. • Interact with patients to support their access needs as appropriate. • Develop and maintain strong working relationships with key opinion leaders/provider advocates to drive payer and reimbursement strategies when necessary. • Serve as an expert on business trends within key provider accounts. • Stay current on industry patient support programs, requirements, and payer trends to identify opportunities and potential business impact. • Work cross functionally to analyze reimbursement/access issues and act as the local access and reimbursement resource for internal partners. • Frequently communicate trends, issues, and best practices to management, sales and marketing teams, and other key internal stakeholders. • Contribute to prelaunch activities in support of patient services program build and provide ancillary assistance for patient services initiatives post launch, when necessary. • Represent the organization at various industry functions and with patient advocacy groups. • The RAD must work effectively with both internal and external stakeholders to achieve target objectives and meet established MBOs/goals.

Requirements

• BA/BS Degree and at least 5 years of pharma, biopharmaceutical, and/or medical device experience calling on field-based customers. • If no degree, at least ten years in industry or in a field related to patient access. • At least two years of reimbursement or relevant managed care experience. • Proven ability to thrive in both an independent setting and within a collaborative cross functional team. • Excellent analytical skills focusing on patient and customers, identifying trends and solutions. • Strong prioritization skills aligned with good decision-making capabilities. • Ability to condense complex reimbursement issues into simple solutions. • Excellent verbal and written communication skills. • Ability to lead without authority. • Ability to travel and cover large multistate geography territories; approximately 30 to 50% travel required, based on geography and business need.