Solera Holdings, LLC.
Solera Holdings, LLC. is a company that specializes in providing data-driven fleet and vehicle lifecycle management solutions. The company offers a comprehensive suite of products and services aimed at optimizing fleet operations, enhancing vehicle repair accuracy, and streamlining vehicle claims and titling processes using data and AI technologies. Solera prides itself on its deep relationships with Original Equipment Manufacturers (OEMs) and leverages over extensive repair orders to aid in vehicle repair. Its solutions are designed to improve efficiency, performance, and customer satisfaction across the vehicle lifecycle, from purchase to repair and salvage.
Customer Success Manager
April 8
Solera Holdings, LLC.
Solera Holdings, LLC. is a company that specializes in providing data-driven fleet and vehicle lifecycle management solutions. The company offers a comprehensive suite of products and services aimed at optimizing fleet operations, enhancing vehicle repair accuracy, and streamlining vehicle claims and titling processes using data and AI technologies. Solera prides itself on its deep relationships with Original Equipment Manufacturers (OEMs) and leverages over extensive repair orders to aid in vehicle repair. Its solutions are designed to improve efficiency, performance, and customer satisfaction across the vehicle lifecycle, from purchase to repair and salvage.
📋 Description
• Drive client retention, satisfaction, and expansion among largest accounts. • Act as a trusted advisor to ensure clients maximize SaaS solutions. • Provide on-site and remote product training for clients. • Manage relationships with key decision-makers at dealerships. • Monitor customer usage and work to increase satisfaction.
🎯 Requirements
• Bachelor’s degree or equivalent work experience in the automotive industry • 3+ years of customer account management experience • 3+ years of experience with SaaS products • 1+ year of hands-on experience with DealerSocket CRM • Previous experience working with Salesforce CRM • Proficiency in Microsoft Office Suite • Strong ability to train and present to both groups and individuals • Excellent verbal and written communication skills, including over the phone. • Demonstrated ability to work independently with minimal supervision
🏖️ Benefits
• Equal Opportunity Employer • Innovative Culture
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