Director of Hospitality Systems

September 20

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Sonesta Hotels

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Integrity. Authenticity. Quality. Concern. These four cornerstones keep the Sonesta family of hotels • guests • employees and communities strong. We invite you to experience our Culture of Caring for yourself.

10,000+

Description

• Develop and execute the IT strategy aligned with the company's overall business objectives. • Provide strategic direction and guidance on technology investments and innovations within the hospitality sector. • Lead and mentor a team of IT professionals, fostering a culture of collaboration, innovation, and continuous improvement. • Manage the IT budget, resources, and staffing to ensure efficient operation and high performance. • Oversee the selection, implementation, and integration of hospitality management systems, including property management systems (PMS), point-of-sale (POS) systems, reservations systems, and other related technologies. • Ensure seamless integration of various IT systems to optimize operational efficiency and guest satisfaction. • Develop and implement robust cybersecurity measures to protect guest data, company information, and IT systems. • Ensure compliance with industry regulations and standards related to IT and data security. • Identify and evaluate emerging technologies and trends in the hospitality industry. • Drive innovation initiatives to enhance guest experiences, operational efficiencies, and revenue growth. • Manage relationships with IT vendors and service providers, ensuring effective partnerships and service delivery. • Negotiate contracts, oversee vendor performance, and manage vendor relationships to achieve strategic objectives. • Collaborate with senior management, department heads, and stakeholders to understand business requirements and align IT initiatives accordingly. • Communicate IT strategy, initiatives, and results to executive leadership and key stakeholders.

Requirements

• Bachelor's degree required; advanced degree preferred • 10+ years hospitality experience in a leadership role for multi-property, multi-state organization. • Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders. • Strong organizational and time-management skills, with the ability to manage multiple projects simultaneously. • An analytical thinker who demonstrates a passion for process improvement

Benefits

• Medical, Dental and Vision Insurance • Health Savings Account with Company Match • 401(k) Retirement Plan with Company Match • Paid Vacation and Sick Days • Sonesta Hotel Discounts • Educational Assistance • Paid Parental Leave • Company Paid Life Insurance • Company Paid Short Term and Long Term Disability Insurance • Various Employee Perks and Discounts • Hospital Indemnity • Critical Illness Insurance • Accident Insurance